Reviews
Polite, full explanations and expectations.
Polite, full explanations and expectations. The Scranton service department always provides service to meet or exceed expectations. I have no complaints at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Detailed service but took a long time for what was done.
Detailed service but took a long time for what was done. Wait was too long.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very good to work with and deal with great people
Very good to work with and deal with great people and service is good to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David is a great representative for Scranton, everyone
David is a great representative for Scranton, everyone through out my purchase made me feel at home. The car was explained to me so when I left the dealership I knew how my car operated Thank you for a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Frank communicated clearly.
Frank communicated clearly. I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly washed when I arrived. The shuttle service is so helpful!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I was extremely pleased with the service that was
I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years ago and highly recommend this dealership to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Great Service! Got me in and out in a reasonable time, just like they said they would.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone I corresponded with from the Service team was
Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any questions. They also ensured I was aware of the appointment with a reminder call and text.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Did a nice job identifying an issue covered under
Did a nice job identifying an issue covered under warranty, got the parts quickly, repairs done in timely fashion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David was very attentive to my wife and I , I needed to
David was very attentive to my wife and I , I needed to return for an issue that service addressed at no charge
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car