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Scranton GMC of Vernon

(3,163 reviews)
Visit Scranton GMC of Vernon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(3,163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton GMC of Vernon from DealerRater.

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They were awesome, respectful and honest I will be back

They were awesome, respectful and honest I will be back again. They did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When I called into the dealership and explained that I

When I called into the dealership and explained that I needed to bring my car in due to it failing state emissions testing, they were very professional over the phone and at the dealership when I brought it in the next morning. Bill Delgado was very pleasant and professional. Regards, Gail MacDonald

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service.

Great service. Still not sure why this happened. James Krause was great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was a good experience.

My experience was a good experience. David was very attentive. Everyone was helpful and we were in and out within a couple of hours with a new car to be picked up at another day. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone from the sales person to the financial manager

Everyone from the sales person to the financial manager where fantastic. The sales manager came over and introduced himself and they brought me back to the service department to introduce me to the service department manager. Everyone was very polite and informational, it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Totally blown away by the service… Angelo wea very

Totally blown away by the service… Angelo wea very helpful! I’ll definitely go back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best experience buying a vehicle.

Best experience buying a vehicle. Good people, great vehicles. Worth the drive to get the service you want. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

So far, everything has been great!

So far, everything has been great! They are about 25 minutes away, so not terribly convenient, but my experience so far has been good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All in all the dealership along with Frank and Robert

All in all the dealership along with Frank and Robert took care of me, and that's hard to do these day's since I',m an old grumby fart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They called me first thing in the morning for a full

They called me first thing in the morning for a full review of what was getting done and asked me if I needed anything else. I thought that was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.