Reviews
I found myself in a very unfortunate situation with a car
I found myself in a very unfortunate situation with a car needing a repair at a cost greater than it's value. The service department was excellent to deal with, very helpful and assisted me greatly in handling all matters.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Connie, we're glad to hear our service department at Paul Miller Toyota of West Caldwell was able to assist you during a challenging time. Thank you for sharing your experience with us!
Service was efficient.
Service was efficient. Alan, the service official was polite and informative. He gave me a heads up for my next appointment: what needed to be done and the cost. I appreciate that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ann, we're delighted to hear that Alan provided you with efficient and informative service at Paul Miller Toyota of West Caldwell. Thank you for your feedback!
A call from the dealership reminded me that it was time
A call from the dealership reminded me that it was time for service. A same day appointment was made that worked for me. The service was completed in less than an hour. The bonus was Justin Smith giving a lesson on syncing a new iPhone with the dashboard apps.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rich, it's fantastic to hear that our team at Paul Miller Toyota of West Caldwell could accommodate your schedule and provide a quick service. We're glad Justin was able to assist with syncing your iPhone too! Thanks for sharing this positive experience!
Umaor was a great person to work with.
Umaor was a great person to work with. He worked with the numbers I was looking for and found me the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melanie, we're delighted to hear that Umaor was able to assist you in finding the perfect car at Paul Miller Toyota of West Caldwell. Thanks for sharing your experience!
Went in for service Kevin was very helpful and
Went in for service Kevin was very helpful and professional. Quick turnaround and helpful video to show what was found. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas, we're delighted to hear that Kevin provided you with professional and efficient service at Paul Miller Toyota of West Caldwell. Thanks for sharing your experience!
Excellent salesman, Aarav Supekar.
Excellent salesman, Aarav Supekar. He was friendly, patient and was always there during the purchase process. Got a great deal on a wonderful pre-owned Highlander. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Spencer, we're delighted to hear that Aarav provided such excellent service during your purchase at Paul Miller Toyota of West Caldwell. Enjoy your new Highlander and thank you for the recommendation!
Customer service was very helpful and cordial.
Customer service was very helpful and cordial. It took about an hour to service my vehicle which is a quick turnaround.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, we're glad to hear you had a positive experience with our customer service at Paul Miller Toyota of West Caldwell. Thanks for the review!
This is one of the best Toyota dealerships I have dealt
This is one of the best Toyota dealerships I have dealt with. They are prompt and thorough. I will continue to bring my business to them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dana, we're delighted to hear that you had such a positive experience with Paul Miller Toyota of West Caldwell! We look forward to serving you again in the future.
Great dealer, very friendly and helpful excellent
Great dealer, very friendly and helpful excellent service, very professional great experience mechanics and reasonable fee
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vichien, we're delighted to hear you had a great experience with our team at Paul Miller Toyota of West Caldwell! Thanks for the kind words and support.
Best dealership in NJ.
Best dealership in NJ. I’ve referred friends to Paul Miller. Chris in the service dept. is awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the glowing review! We're delighted to hear that Chris and our team at Paul Miller Toyota of West Caldwell have earned your trust. We appreciate your referrals and support!