Reviews
My experience was excellent from start to finish.
My experience was excellent from start to finish. The showroom is lovely, reception friendly and polite. Duane Rose the salesman was professional and knowledgeable. Mike Murphy is an expert in introducing and sharing all the features and technology in my Lexus . Will definitely recommend this dealership to friends and family . Thank you Laurie #loving my ES350
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Want to give a special thanks to senior sales consultant
Want to give a special thanks to senior sales consultant Mr Tony Carlucci! The man is a gem highly recommend you work with him! Purchased a 2020 Lexus RX 350 F Sport. Couldn’t be happier with everything 5 stars. Anyone looking to purchase a Lexus this is the dealership. Mike shows you in detail everything to know about the cars tech and all features, and Sean the money manager👍🏻. Lexus of route10 great dealership thank you and Happy new year!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience with Deborah Amster at Lexus of
Wonderful experience with Deborah Amster at Lexus of Route 10! She was knowledgeable, kind, and she went above and beyond to make me feel comfortable during the process. I called about a specific car and she had it ready for me to test drive by the time I arrived an hour later. Deal was smooth from start to finish. I absolutely recommend Debbie to anyone looking for a Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I made the decision to trade in our RX350
My husband and I made the decision to trade in our RX350 for a hybrid model. After reading rave reviews, we scheduled an appointment with Tammy DeBaro at Rt. 10 Lexus so that we could test drive a few models. Tammy was so very warm and welcoming from the moment we met. We discussed a few models, and she happily took us out to test drive all the vehicles that interested us. While retrieving cars on the lot, she pointed out the different color choices that were available and vehicles that had different options. Tammy’s expertise pertaining to all the Lexus vehicles we test drove was amazing. She has an exceptional knowledge of the vehicles and described in detail all the equipment in the car. She even demonstrated all the features and had so much patience for all our questions. The purchase of our vehicle was flawless. The team at Rt. 10 Lexus is professional and caring. From the sale with Tammy, to the delivery with technology specialist Rich Compito, you truly cannot find a better dealership to make your very special purchase. See Tammy and know that you will be in good hands every step of the way. This dealership is simply the best. We recommend Rt 10 Lexus and know that you will not be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience working with Juan Rios.
Great experience working with Juan Rios. Easy to follow and very patient. He understood my needs and gave me the best deal for me. Everyone was very friendly from the very beginning to end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
IS Sport disappointment
Bought a certified preowned 2021 IS Sport Sport. When the phone is hooked up to the car play is causes static and words to drop. Corporate and the service department claims this is normal and nothing can be done. HUGE disappointment and SO frustrating!! Im stuck with it but you shouldn't be!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Review for Sales Department
I had the pleasure of working with Jeannie Meringer and she was awesome! With all the setbacks she was helpful, understanding, patient, honest and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just picked up my 2024 NX350H today.
Just picked up my 2024 NX350H today. I wanted to share my experience of the purchase from Lexus of Route 10. My sales consultant Tammy DeBaro is by far the best sales consultant I ever work with. Aside of being extremely patient she was knowledgeable on the vehicles I test drove. Unlike other dealers I worked with in the past I never felt any pressure on making a decision to purchase on the spot. She and her manager Chris Cassallo offered a fair price on my trade-in without haggling. Communication was also exceptional, she kept me inform on the status of my vehicle from start until delivery. Everyone from product specialist (Rich Compito), Finance Specialist (Sean Bryne), service department staff as well as the reception staff are friendly and pleasant to work with. Even though this dealer is 40 miles away from me, I would definitely work with them on my future vehicles purchase as well as getting my car service from them. Great dealership to purchase a vehicle from, A+++++.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I took my ES for a diagnostic and worked with Myles
I took my ES for a diagnostic and worked with Myles Chizacky, Master Certified Service Consultant. Very professional, honest, pleasant, knowledgeable and easy to work with. Diagnosed an issue with my car when another dealer gave me wrong info. Definitely going to change my preferred dealer to Lexus of Route 10 and highly recommend Myles as your service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, organized and very friendly staff.
Professional, organized and very friendly staff. Recently got a new lease and Tammy was absolutely on the ball at every step. Could not have asked for better service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car