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DCH Montclair Acura

(2,736 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Extremely welcoming, fair and comfortable

My husband and I purchased an Acura RDX recently and are still raving about the wonderful treatment we received at the dealership. We are completely satisfied with the staff and product. Our sales representative, Harry Jones, was knowledgeable, friendly, patient and caring. He answered all our questions and took all our needs into account when suggesting options. What a pleasant experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service and very knowledgeable

Robert Colon in Sales was very easy to work with , he was very pleasant and was very knowledgeable and professional. Hamed Matari made the final paperwork easy. He was also very nice to deal with , knowledgeable and professional. I would definitely recommend using this dealership to friends and family. This is our sixth Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Acura RDX

This is our third lease with Dch Montclair Acura. Annabel was great in helping us find exactly what we were looking for. She was extremely knowledgeable and thorough. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a painless transaction.

Keith was informative, responsive and friendly as we discussed the purchase of the car. As mentioned above this was relatively a painless transaction which is saying something when it comes to buying a car. The whole process of taking the deal to the manager is getting old and is outdated. The sales people should be empowered up to a certain amount and if it goes above that then maybe they have to go back to manager.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

"no-regret" dealership

Casino family Harry was very helpful and pleasant. He explained everything to us and make sure we understood. He assured us that we can always call him in case we have questions. We highly recommend him.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

very smooth experience - hassle free

This was my first time leasing and DCH Montclair made it very simple from start to finish. Lora was very helpful and patient in explaining the terms and features of the car I was interested in. She made sure i got the color i was looking for. Also gave me a good deal on the new MDX that was tailored for my needs. The test drive experience was pleasant as well. all in all great dealership if you want to get a new car with as much less hassle as possible. The dealership experience was one of the greatest i have had in a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The employees are warm and friendly

Barry was a great sales guys he didn't give up on me at all. I was recommended by Latoya Davis if it wasn't for her I wouldn't have gone through this wonderful experience or be driving the car that I love. She introduced me to the Acura family and they embraced me with opening arms.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome dealership

This dealership was: Professional, accommodating and reasonable. Knowledgeable staff / vast inventory, got my pick of colors exterior and interior. Great experience here, will definitely refer friends.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience "

Annabel and Paul Wong Thanks so much for help with my New lease Acura ILX I had a great experience,you guys are very helpful and polite Annabel was very friendly and comfortable to work,very smoothly and quickly process and very professional It was a great experience to be working with both of you and the all staf .I will refer this Acura dearliship to Family and Friends Thanks again "Great Service"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Preowned purchase of automobile

Preowned purchase of automobile. I purchased a preowned Mercedes from the dealership. Laura was a pleasure to work with and very accommodating. All three individuals were very professional, helpful and attentive to all my needs. I would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.