Reviews
Extremely welcoming, fair and comfortable
My husband and I purchased an Acura RDX recently and are still raving about the wonderful treatment we received at the dealership. We are completely satisfied with the staff and product. Our sales representative, Harry Jones, was knowledgeable, friendly, patient and caring. He answered all our questions and took all our needs into account when suggesting options. What a pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and very knowledgeable
Robert Colon in Sales was very easy to work with , he was very pleasant and was very knowledgeable and professional. Hamed Matari made the final paperwork easy. He was also very nice to deal with , knowledgeable and professional. I would definitely recommend using this dealership to friends and family. This is our sixth Acura!
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Acura RDX
This is our third lease with Dch Montclair Acura. Annabel was great in helping us find exactly what we were looking for. She was extremely knowledgeable and thorough. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a painless transaction.
Keith was informative, responsive and friendly as we discussed the purchase of the car. As mentioned above this was relatively a painless transaction which is saying something when it comes to buying a car. The whole process of taking the deal to the manager is getting old and is outdated. The sales people should be empowered up to a certain amount and if it goes above that then maybe they have to go back to manager.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"no-regret" dealership
Casino family Harry was very helpful and pleasant. He explained everything to us and make sure we understood. He assured us that we can always call him in case we have questions. We highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very smooth experience - hassle free
This was my first time leasing and DCH Montclair made it very simple from start to finish. Lora was very helpful and patient in explaining the terms and features of the car I was interested in. She made sure i got the color i was looking for. Also gave me a good deal on the new MDX that was tailored for my needs. The test drive experience was pleasant as well. all in all great dealership if you want to get a new car with as much less hassle as possible. The dealership experience was one of the greatest i have had in a long time.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The employees are warm and friendly
Barry was a great sales guys he didn't give up on me at all. I was recommended by Latoya Davis if it wasn't for her I wouldn't have gone through this wonderful experience or be driving the car that I love. She introduced me to the Acura family and they embraced me with opening arms.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome dealership
This dealership was: Professional, accommodating and reasonable. Knowledgeable staff / vast inventory, got my pick of colors exterior and interior. Great experience here, will definitely refer friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience "
Annabel and Paul Wong Thanks so much for help with my New lease Acura ILX I had a great experience,you guys are very helpful and polite Annabel was very friendly and comfortable to work,very smoothly and quickly process and very professional It was a great experience to be working with both of you and the all staf .I will refer this Acura dearliship to Family and Friends Thanks again "Great Service"
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Preowned purchase of automobile
Preowned purchase of automobile. I purchased a preowned Mercedes from the dealership. Laura was a pleasure to work with and very accommodating. All three individuals were very professional, helpful and attentive to all my needs. I would recommend this dealership
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car