Reviews
He won me over with just a smile.
Fabulous time with Robert Colon:professional, conscientious, polite, patient. Will recommend everyone I know to him. So many dealership I have visited in the last year. Never, have I been so please to see such a young individual with so much respect for his customers. Thank you Acura for hiring this wonderful young man. All my friends and family look forward to future business with this young man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
used car purchase
I found my car online... contacted and worked out fair and reasonable expectations online with Colleen remotely (very attentive), and then Tony Karatzia (sales rep) pulled it all together meeting my expectations with a reasonable deal all things considered. Tony was very professional and came across as a well spoken gentleman. Very congenial also... the kind of guy you could have a beer with over some good conversation. I'll probably name my first born after him :-) A+ highly recommended Val K
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service-Very LGBT friendly, especially in service.
I am an Acura owner and have been for 20 years. My first car was an Integra that I purchased in 1994. I have been to several dealerships for service and I always felt uncomfortable. I am a gay man and I can tell when people are making fun(snickering etc.) I brought my car into Montclair Acura for routine service. I had a gentleman named Vic that helped me and he was the kindest,friendliest service rep I have ever had! He treated me very well & kept me well informed the entire time my car was in getting the repairs. I liked the dealership so much I waited even though I was offered a loaner car. I am recommending the service department to all my friends & family especially Vic. Thank you Vic I will never go anywhere else to purchase a car or to get service on my MDX. I hope he reads this review-he was so kind and knowledgeable. I am looking forward to my next visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
True professionals
This is my third car from DCH Montclair Acura and Tony K. Every time it is quick and smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide us with this review. Your feedback means a lot to us, and I am so glad that you were pleased with the level of service that you received.We really appreciate your continued patronage! Please let us know if we can ever be of service to you in the future in any way. Sincerely, Ruben Arcila
Professionals
This is my third car with DCH Montclair and Tony K. It is always a quick and smooth process with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide us with this review. Your feedback means a lot to us, and I am so glad that you were pleased with the level of service that you received. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Ruben Arcila
Very Impressed
I went into the dealership and a young man Robert Colon helped me by answering all my questions on the TLX. I am not yet ready to make a decision as I still have my lease for a couple months, but if I do go with Acura Robert has my business. He was very informative, polite, and not pushy at all. I can't say the same for most salespeople at other dealerships I've visited. Montclair Acura better not let him leave! Look forward to working with Robert and DCH in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you so much for taking the time to provide us with this review. Your feedback means a lot to us, and I am so glad that you were pleased with the level of service that you received from Robert. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Ruben Arcila
Great dealership!!!
I was recommended to this acura dealership through a friend, and I highly recommend it myself. I sat down with Robert Colon who was very helpful, friendly, and gave me alot of information about the different options I have. Although I am still not ready to purchase a car, as soon as I am this is the place I will be coming to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for this great review and 5 star rating! We really appreciate you choosing DCH Montclair Acura for your vehicle needs and hope you will reach out to us at any time if we can assist you in the future. Sincerely, Ruben Arcila
Great Place to BUY!!!
This was the first time I bought a new car and was very worried how the experience was going to be. I got introduced to Tony k and he knew a lot about the MDX. I wasn't to sure if I should lease or buy my new vehicle. He expained both options and I chose to lease. Thanks Tony and the DCH team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review to let us know about your interaction with Tony and our dealership. I am so glad that you were pleased with the level of service that you received. Please contact us anytime if we can ever be of service to you in the future in any way. Sincerely, Ruben Arcila
"It was a wonderful car buying experience"
I purchased a pre-owned infiniti 2 weeks ago from DCH Montclair Acura. Keith and Hamad were friendly, knowledgeable, and most helpful. Thank you, Tamika
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was an enjoyable experience
Customers service is great .They do an amazing job of helping you out dealing with my situation .Everyone is friendly and would ask if you needed help in a respectful manners way and the price is good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car