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DCH Montclair Acura

(2,740 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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I couldn't be happier!

I wish i could give them more than 5 stars. From the moment I walked in to the moment I left I felt like I was being taken care of by family. My consultant Walter has the patience of an angel, as I can be indecisive. I highly recommend to get your car at DCH Acura. It was just the best experience and I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

DCH Montclair Acura

So happy with my RDX and the exceptional service provided by Walter Goldman! This is my second acura, and both times I was extremely satisfied with the efficiency of DCH Montclair Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent !!!!

i would recommend DCH Montclair Acura to everyone I know !!!! There wasn't any pressure about buying a car and they treated me like I was at home. Latoya was great to me her customer service experience was Exceptional great and a warm personality . Any questions I needed answered Latoya took me step by step, she was very very helpful. I'm happy that I choosed DCH my second family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

the entire process was very seemless and everyone at the dea

Walter Goldman was wonderful, kind, and extremely knowledgeable regarding all of the Acura features and products. He spent time with us going over every single tech feature of the car. Great service and we will definitely be back for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer services

i been buying car for the last 20 years , this is the best experience i had , the sales person , Paul Wong , give me all information , follow up w me , even i am now ready to buy now , ( i need one in July , ) i will buy from him and w DCH Montclair Acura , just excellent services .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ease of Purchase

I went to DCH Montclair Acura to see about leasing a car. I left there that same day with a new Acura TLX which I love at a very reasonable price. I traded in my 2005 Acura TSX which was also very easy to do so I didn't have to put anything down. As an Acura owner, I received an extra $1,000 towards my lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very Accomodating and Efficient Dealership.

This is my second time doing business with this dealership and each time has been a real pleasure, hence why I refer this company to my family and relatives. i walked in and immediately greeted by a very friendly receptionist and directed me to Kieth. Kieth was helpful in answering my questions in regards to the car I was purchasing. Jaime Borja in Finance was very helpful and fast to get financing approved. All in all, I was in the dealership in less than 2 hours and all the paperwork was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Rdx purchase

I been looking to get the Rdx for awhile and been to other dealerships but DCh Montclair was a great experience. I was recommended by someone to go here and I really liked there honesty and professionalism. Robert was great to work with and I liked how unlike other dealerships, they weren't pushy and was able to answer all the questions we had. Robert was good with keeping in touch and was very helpful and informative every step of the way. Everyone here was very welcoming and I'm glad we got our Rdx here. Definately recommend Robert and DCh Acura for future business. Will definately recommend this place to others. Thank you Robert C, Robert in finance, and Hamad as well as the rest of your staff for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Excellent Sales & Service

Car shopping is not always easy or pleasant, but kudos to DCH Acura of Montclair. My salesperson and he helped me purchase the right car and get the right deal. Easy and seamless. The service team is also excellent assuring express service without long waits while providing professional care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic!

After getting the run around at other dealerships while searching for a new car, I cannot express enough the wonderful experience I received at DCH. The entire staff is warm, welcoming and beyond accommodating. Robert Colon was knowledgeable, helpful and all around nice guy. Thank you all so much. I will definitely continue to do business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.