Reviews
Best Salesman
I bought my Acura MDX from Paul Wong and he is professional and knowledgeable. The whole experience was wonderful and smoothly. He had the paperwork ready for me when we arrived. He gave me an extremely competitive and unbeatable price. I would definitely recommend him to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A GREAT DEALERSHIP!!!
I bought a used Nissan from this Acura dealer. The people there were very professional and honest. There was a slight discrepency in the price of the car, and Barry, the used car manager, resolved it quickly. I had occassion to use a loaner car, and was supplied with a brand new Acura loaner car--that part of the dealership was also very pleasant and professional....These people are very helpful, and are a pleasure to deal with. When I buy a new car, I will buy it there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this great review and 5 star rating! We really appreciate you choosing DCH Montclair Acura for your vehicle needs and hope you will reach out to us at any time if we can assist you in the future. Sincerely, Ruben Arcila
Outstanding Salesman
My husband and I have been doing business with this dealership for 20 years and are always treated with the utmost respect. We are always satisfied with our sales associates. We would like to commend Harry Jones for exceeding our expectations. He went over and beyond his call of duty to make sure we were very happy with my husbands car and especially the color choice. Hats off to Harry! We also had a good experience with Jaime in the Finance Department.. Fran and Mark D.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Customer Service
Coming from a strong customer service background, this dealership has certainly met and exceeded my expectations. I am always satisfied with the work and exceptional customer service from Victor Rodriguez. I live in NY and this is the ONLY dealership I would go to for my major interval maintenance. Will continue doing future business!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Best Acura Dealership
For my father and I, we have been doing business with this dealership for over 10 years even living in NY. We have bought over 4 different Acura models from DCH Montclair Acura. Based on my personal experiences in dealing with a strong customer service background, I have to say that this dealership is by far the best. When I walk in whether it's to service my previous Acura models or my current one, I am always greeted and treated with the best customer service experience possible. The staff are always accommodating and you can tell they genuinely enjoy working there. They all work together as a team and I can truly rely on their knowledge and experience. People always takes the time out to make out a complaint, but very rare do people actually take the time out to compliment. Now that I am old enough to drive and purchase my own vehicle, I was able to receive the same exceptional customer service experience that was delivered for my father. Lora Moore and Jaime Borja were exceptional and for that reason, I would not go to any other dealership. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Dealership
Bought my Acura RDX from Walter! It was great working with Walter! The whole process was nice and smooth. I would strongly recommend him for your future car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
Very knowledgeable and made buying experience very easy. Answered all my questions in a timely fashion . Left the Dealership very satisfied . Would highly recommend to anyone interested in leasing or buying an Acura..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Acura TLX Purchase
Walter and Hamad helped me purchase my 2016 Acura TLX. Very pain-free process. I didn't feel any pressure to buy, and once I decided to purchase the car, I wasn't pressured into any extras. I felt that the Acura team was there to make my purchase experience as smooth and pleasant as possible. I would definitely recommend this dealership and Walter and Hamad specifically. Walter was kind enough to let me know about a kelly blue book online coupon that saved me $1000. Hamas was able to get me a great finance rate that will save me thousands over the course of the loan repayment. I am very happy with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience leasing 2016 MDX
It was gread to work with Jonathan Liu to lease 2016 Acura MDX. The whole process was smooth. All paper work was ready when i came in and this was one of the best dealer experiences i ever had. Highly recommend DCH and Jonathan Liu for your Acura needs. Hamad from finance also provided a great service and was very easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, notches above the rest
Bought my pre owned Acura RDX from Barry Katz 3 weeks ago. Barry was the deciding factor, plus this specific RDX was in excellent shape. This dealership was in a different league, people never ignored me, they smiled, and everyone was happy. That's why it was 10x busier, it starts from the top. The other sales people I met( at 3 other dealers) were not in the same class as Barry, he knew the product, he was easy to work with, and did all he could to sell me the car. He did not give up when I was wavering, as a salesman myself, it's called "closing" a sale. They earned my business, and did a nice job with the showroom floor. Other dealers did not impress me with the variety and styles of Acuras they put out for display. Maybe that's why it was just as busy on the 13th as it was on the 30th.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car