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DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Bonnie was so pleasant and knowledgeable.

Bonnie was so pleasant and knowledgeable. She listened to what I wanted in a car and she worked hard to accommodate my needs. I have only had horrible experiences at dealerships in the past and this was a wonderful experience. Bonnie will be the only person I buy any of my cars from. She was an absolute pleasure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, congrats on the new ride! We're pleased to see you had a wonderful car buying experience with Bonnie. Our team looks forward to seeing you again soon!

Bonnie was tremendously helpful and easy to work with.

Bonnie was tremendously helpful and easy to work with. She made the entire process comfortable. It was a pleasure working with her!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Dane, we appreciate your kind feedback about Bonnie and the pleasant experience you had working with her. Come see us again in the future!

Got my 5th MDX from DCH Montclair and Walter Goldman.

Got my 5th MDX from DCH Montclair and Walter Goldman. Always good to work with him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we truly appreciate your patronage and want to congratulate you on the purchase of your fifth MDX! Let us know if you need anything in the future!

Bonnie was a great help throughout the whole process!

Bonnie was a great help throughout the whole process! I purchased a vehicle from her that was halfway across the county from me and I couldn’t have been more pleased! She took extra pictures and video of every little thing I asked for and even did a video call so I could get a better look. Nothing was hidden from me and it’s was great appreciated.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Jacob, congrats on the new ride! It's wonderful to see how helpful Bonnie was throughout the entire car buying experience. Let us know if there is anything we can do for you on the future!

All I can say is Thank you!

All I can say is thank you Anthony! I usually never buy a car over the phone, but let me tell you it was the best transaction I did! Anthony got me the best payment and was a pleasure to work with! I would be sending all my friends to this dealership. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Arnold, it's great to see Anthony was a pleasure to work with during your car buying experience. Let us know if there is anything we can assist with in the future!

Bonnie Malcomson was wonderful to work with!

Bonnie Malcomson was wonderful to work with! If she didn’t know the answer to a question, she would immediately check resources and give an answer extremely quickly. Bonnie kept in great contact, was genuine and friendly, and took very good care of us! I really appreciate all she did to help us get our dream camper van!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Kim, we appreciate your kind feedback about Bonnie and it's great to see how wonderful she was to work with. Until next time, enjoy the road ahead!

Bonnie was great to work with.

Bonnie was great to work with. Always available and flexible with my crazy schedule. No high pressure tactics at all. It was the most pleasant car buying experience I’ve ever had!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, congrats on the new ride! We're happy you had a pleasant car buying experience with Bonnie and our team looks forward to working with you again in the future!

Bonnie was great!

Bonnie was great! she was very helpful, friendly and patient! she explained everything well and definitely tried her best! loved her!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Oliwia, we're pleased to see you had a great car buying experience with Bonnie! We look forward to working with you again soon!

I started the sales process over the phone for a high-end

I started the sales process over the phone for a high-end vehicle and was getting pressured by another salesman that I had to buy it now or it was being sold to someone else. I was on the fence and ready to walk away from the deal. Once Bonnie stepped into the picture, the purchasing process was smooth sailing. She went out of her way to go the extra mile making sure we test drove the car, the paperwork was in order, and I was happy with my purchase. She even took care of a small ding free of charge. Shes a rock-solid sales gal I would recommend to any one!!! Thanks again Bonnie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bryan, we appreciate your feedback and are pleased Bonnie got you into the vehicle you wanted during your smooth car buying experience. Thank you for the recommendation and come see us again in the future!

Bonnie was immensely helpful in getting me my car.

Bonnie was immensely helpful in getting me my car. Always available, attentive and quick to respond with any queries I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we truly appreciate your kind feedback about Bonnie and we'll be sure to pass this along to her. Come see us again in the future!