Skip to main content

DCH Montclair Acura

(2,741 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

I sold my vehicle to DCH.

I sold my vehicle to DCH. Bonnie was Fantastic. Very helpful. Great communication. Mike with management was also outstanding. Both were very upfront and honest about everything. Got me a fair price for my vehicle. The entire process took under two hours. Thanks to Bonnie’s great follow up I had a check in my hand in less than 48 hours. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it's wonderful to see Bonnie and Mike were outstanding during your visit. We appreciate the recommendation and look forward to your next visit!

Bonnie Malcomson, Michael Craig (sales) and Shawn Singh

Bonnie Malcomson, Michael Craig (sales) and Shawn Singh (finance) in were all fantastic to work with. Very professional and an overall great car buying experience at DCH Montclair Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see you had an overall great car buying experience with Bonnie, Michael and Shawn. We'll see you next time!

I was greeted and helped by sales consultant Bonnie

I was greeted and helped by sales consultant Bonnie Malcomson from walking into the dealership she greeted me right away and was a very good person to work with made the process fast and easy and was not pushy at all and was very patient with me when I was thinking about whether or not I was going to do the deal.at the end I decided to get the car and after that it was a quick and easy process. She is very kind and got me the best deal possible and I recommend her for going above and beyond for getting me the best deal possible. She makes you feel comfortable and are just overall very pleasant to work with her and I will 100% recommend to others and in the future will be purchasing again from this dealership and work with Bonnie again in future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, congrats on the new ride! We're pleased to see you had a great car buying experience with Bonnie and we look forward to working with you in the future. Take care!

This dealership has everything!

This dealership has everything!! If your looking for a new vehicle this is it!!! Thank you Bonnie for an awesome experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to see you had an awesome experience with Bonnie! See you next time!

Bonnie has awesome interpersonal skills - she answered

Bonnie has awesome interpersonal skills - she answered our questions thoughtfully and detailed. She worked hard to make the deal with us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see Bonnie was awesome to work with during your car buying experience. Let us know if there is anything we can do for you in the future!

I have been a valued customer for over 10 years.

I have been a valued customer for over 10 years. I just leased my fifth vehicle. Every aspect was professional, courteous, and easy. I wouldn't trade my sales rep Walter for anything! It really does feel like an extended family every time I go whether its for service, sales, or financing. Greatly appreciate them for the superb work ethic, knowledge, and warm welcome. Would high recommend DCH Montclair Acura to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Zaida, congrats on the new ride! We truly appreciate your loyalty and business over the past 10 years! We're happy to see Walter provided you with superb service. Our team looks forward to seeing you again in the future!

This was my first time at this dealership and it was the

This was my first time at this dealership and it was the best experience I’ve ever had. Walter was great, very helpful, conscious of my time, and very professional. I’m definitely coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Osmara, we truly appreciate your positive feedback about your experience with Walter. Our team looks forward to working with you again!

Walter is very professional .

Walter is very professional . It Was a pleasure to work with him ,the process was smooth . Very Impress w DCH Montclair Acura .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, it's wonderful to see it was a pleasure working with Walter during your recent experience. We look forward to seeing you again in the future!

Great dealership!

Great dealership! Anthony and Al helped me a lot! They made the process very easy, traded my old car in and left with a new one! Easy to talk to, No hassles, very friendly and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, congrats on the new ride! It's wonderful to see you had an easy car buying experience with Anthony and Al. Let us know how else we can help in the future!

Luis was very professional and fair, he kept the whole

Luis was very professional and fair, he kept the whole process of trading in my car as simple as possible. Shawn Singh made the financial process easy and worked within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see Luis and Shawn were great to work with during your recent experience. Let us know if there is anything else we can help in the future. Have a great day!