Reviews
Excellent all round services provided by the sales team
Excellent all round services provided by the sales team especially Walter Goldman. Walter was especially knowledgeable about the features of each model trim enabling me to select the car that was optimal for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jhoilett, we're delighted to hear that Walter and the DCH Montclair Acura team provided you with excellent service. It's great to know his expertise helped you find the perfect car! Enjoy your new ride!
We always receive excellent service from Walter.
We always receive excellent service from Walter. We have purchased all of our cars here in the last several years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in DCH Montclair Acura! We're delighted to hear that Walter consistently provides excellent service. We look forward to serving you again in the future!
Excellent service and answered all of our questions.
Excellent service and answered all of our questions. Process was done quickly and excited for my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had an excellent experience with us at DCH Montclair Acura! Enjoy your new car, and feel free to reach out if you have any more questions in the future.
It's going on 3 months since I bought a 2019 vw jetta
It's going on 3 months since I bought a 2019 vw jetta from this dealership, still haven't received plates for the car. My temp plates are expired and they told me drive it that way and that they would pay if I got any tickets. I'm not taking any chances because I don't believe they would honor that. Lots of run around and no answers from this dealership. Shady Practices.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Your plates have been at our dealership since last week, and we have attempted to contact you regarding pick up. We strive to provide clear communication and timely service. Please reach out directly so we can address this matter promptly. Thank you. Jay Jaber - General Sales Manager - jaberjaber@dchmontclairacura.com
Walter is the best, It is the 5th car I purchased with
Walter is the best, It is the 5th car I purchased with him, great customer service,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There is nothing better than a great review. Thanks for giving DCH Montclair Acura your business, Agreenb489!
Passive aggressive, disrespectful and play games when
Passive aggressive, disrespectful and play games when they realize you're not going to be a pushover! Salesperson Ann, I would not use for the reasons stated above. On top of that just not a very pleasant person!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, It's disappointing to hear about your experience with our team. We strive for respectful and straightforward interactions, so it's concerning that this wasn't the case during your visit. We'd appreciate the opportunity to address this further; please feel free to reach out at your convenience. Thank you. Jay Jaber - General Sales Manager - jaberjaber@dchmontclairacura.com
Walter was an amazing salesperson.
Walter was an amazing salesperson. Very very knowledgeable & Was very personal & professional at the same time. He answered all our questions & made us feel very at ease. He showed us everything with instructions on the car and helped me understand what I needed to do. You’re lucky to have an employee like this with your organization.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jbini13, we're delighted to hear that Walter provided such knowledgeable and professional service at DCH Montclair Acura. It's great to know he made your experience comfortable and informative. Thank you for sharing this wonderful feedback!
Excellent service.
Excellent service. Walter was very nice and helpful. I would definitely recommend this dealership. It was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Walter provided excellent service and made your experience at DCH Montclair Acura quick and easy. Thank you for recommending us!
I have dealt with Harry Jones for the last 10 years.
I have dealt with Harry Jones for the last 10 years. I leased 3 Acura ILX from him. I rated Harry with five stars - namely because he is friendly, professional, responsive, knowledgeable and easy to work with.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Pam, Thank you for your continued trust in DCH Montclair Acura and Harry Jones over the years! We're delighted to hear that his friendly and professional service has made a positive impact on your leasing experiences. We look forward to assisting you with any future needs!
Harry is awesome and the entire process was simple and
Harry is awesome and the entire process was simple and quick! Would certainly come back for another vehicle or refer friends to work with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that Harry made your experience at DCH Montclair Acura smooth and efficient! Thank you for considering us for future purchases and referrals. Enjoy your new vehicle!