Reviews
After Araceli Cuazitl confirmed an appointment twice, I
After Araceli Cuazitl confirmed an appointment twice, I drove over an hour to test drive a preowned vehicle at DCH Montclair Acura only to learn after 45 minutes of waiting that the vehicle had never even been at the dealership. 1 star for Anthony being nice. I'd give Araceli at least .5 stars for her great communication leading up to this insane blunder except she never even apologized and made Anthony deliver the bad news!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to leave us a review. I'm sorry to hear about your experience with the appointment mix-up. It's disappointing that you had to wait and travel without being able to test drive the vehicle, and I apologize for any inconvenience this caused. We appreciate your patience and Anthony's efforts during this situation, but we understand how frustrating it must have been overall. If you'd like to discuss further or need assistance finding another vehicle, please reach out anytime. Thank you, Jay Jaber - General Sales Manager - jaberjaber@dchmontclairacura.com
Harry is great!
Harry is great! Very friendly and transparent doing business. He help me get a lower car payment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thanks for letting us know that you had a great experience with Harry at DCH Montclair Acura. Come again soon for more transparent service!
I bought my sons 1st car here and the staff was very
I bought my sons 1st car here and the staff was very patient and very understanding to what type of vehicle we wanted for him Walter and Jay where GREAT!! Thank you to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! We're delighted to hear that Walter and Jay provided such a positive experience for your son's first car purchase at DCH Montclair Acura! Thank you for choosing us, and we hope he enjoys his new ride. Come again soon!
Walter was a pleasure!
Walter was a pleasure!!!! Not only was he knowledgeable but a true gentleman and add patient to the equation. This man was God sent!!!! Thank you Walter for this amazing experience!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We're delighted to hear that Walter provided such an exceptional experience at DCH Montclair Acura! It's wonderful knowing he made the process smooth and enjoyable for you. Thank you for sharing your feedback with us. Come again soon!
We recently purchased a car from Harry Jones, and the
We recently purchased a car from Harry Jones, and the experiance was outstanding from star to finish. He was knowledgeable, professional, and explained all the features for the vehicle that we chose. What stood out most was Harry's transparency during the entire process. If you are looking for a seamless car buying experiance with a trustworthy and attentive professional, we highly recommend Harry Jones.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Martin! We're delighted to hear that Harry provided you with an outstanding experience at DCH Montclair Acura. Thank you for recommending him and sharing your positive feedback! Enjoy your new car and come again soon!
I’ve leased 4 cars from Walter and it’s always been a
I’ve leased 4 cars from Walter and it’s always been a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thanks for letting us know that you always have a great experience with Walter at DCH Montclair Acura. We look forward to seeing you again for your 5th vehicle!
Harry Was excellent!
Harry Was excellent! My third time with the company and second time with Harry. He worked fast and got me exactly what I wanted for my offer! I am very grateful. Thanks Harry!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thanks for letting us know that you had an excellent experience with Harry at DCH Montclair Acura. We look forward to seeing you again. Drive safe!
This is my third leased RDX, and my fifth car (in the
This is my third leased RDX, and my fifth car (in the last 25 years) at this dealership. I just picked up my new 2025 RDX and once again worked with Harry Jones (third time). Harry is outstanding in every way: he's smart; he's attentive; he's extremely nice; he's knowledgeable and he works hard. And, more importantly , he is never pushy or manipulative (I run a business so I do my homework, too:)). Harry is not only an asset to this dealership, but also to Acura/Honda proper. Also kudos to Bryan, the finance manager (2nd time with him), who was also terrific.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We are so happy to hear that you had an outstanding experience with Harry and Bryan at DCH Montclair Acura. We look forward to seeing you again for your fourth lease!
Walter is amazing and always provides great service!
Walter is amazing and always provides great service! He always stays late to accommodate my schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We're delighted to hear that Walter has been providing you with exceptional service at DCH Montclair Acura. Thanks for sharing your experience and come again soon!
I’ve gotten 5 cars from Walter because I know out of the
I’ve gotten 5 cars from Walter because I know out of the box he does his best to get my family the best deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Barry, thank you for your continued trust in Walter and DCH Montclair Acura! We're delighted to hear he consistently provides the best deals for your family. Looking forward to serving you again in the future!