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DCH Montclair Acura

(2,735 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,735 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Excellent Dealer

We had very good experience at this dealer. Mr. Jones is very nice and helpful. Everybody else is nice, too. We bought our 7th new car, and this one with the Acura dealer is the best. We highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much, Sharon, for the 5 star review for DCH Montclair Acura and our staff! We very much appreciate you buying your new Acura from us and seeing that you were treated very well by all our team. Thank you again, and it you have any questions, please give us a call.

Professional

From the very beginning they where patient, Did not rush me in to picking a car out . MR.MIckens is a excellent salesman who make sure you get what you want not what he wants to sale you. I WOULD DEFINITELY RECOMMEND HIM TO MY FAMILY AND FRIENDS. I THINK D.C.H. DID A GREAT JOB IN HIRING THIS YOUNG MAN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Yes, PLEASE, recommend Keith Michens to your family and friends, we would love that! Thank you for the 5 star review for Keith, we very much appreciate your very kind words for him, he will love seeing this. We are here if you have any questions, just stop in or give Keith a call. We'll be glad to help out and hope to see you again.

I happy with my new purchase. They had great service and...

I happy with my new purchase. They had great service and Thank you Richard and Nitin for always being available when I have a concern.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're "happy" that you are "happy" with your new purchase! And, Thank You for the 5 star rating for Richard and Nitin, they will appreciate seeing this. Let us know if you have any questions, we are all here to help. Thank you again for your business!

lora did an phenomenal job helping us with our new...

lora did an phenomenal job helping us with our new vehicle. she was very accommodating and kind. Thanks again for giving us a great deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love seeing this 5 star review for Lora, so will she! Congratulations on the purchase of your new Acura, please give us a call if you have any questions and we'll be glad to help. Thank you for choosing DCH Montclair Acura, we very much appreciate your business and hope to see you again.

Great Sales Department

I went in on a Wednesday evening, knowing exactly what I wanted (Model) and how much I wanted to pay. I did not totally anticipate coming out with a brand new car but I did. I ended with my dream car - 2020 RDX Aspec AWD (white with black interior). I am in love (sorry hubby)! I was greeted by Barry for the sales portion of it and Nitin also involved with closing the deal. I am overall happy with the transaction. Their showroom and service areas, also look beautiful too, so I anticipate going back for service even though it is not my closest Acura dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Falling in love with your new "dream car", the 2020 Acura RDX A-spec is not hard to do! Thank You so much for your very nice review for Barry and Nitin and DCH Montclair Acura, we all very much appreciate it. We are glad we were able to get the deal done for you. We "Welcome" you to the DCH Montclair Acura family, and hope to see you for your first service! Thanks again!

Harry from DCH Acura in Montclair NJ made my pre owned...

Harry from DCH Acura in Montclair NJ made my pre owned car buying experience wonderful. He was courteous,professional and a pleasure to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Doug, for the very nice words for Harry Jones. It's great to hear he made it a "wonderful" experience for you. And, Thank You for choosing DCH Montclair Acura, we very much appreciate your business. We hope to see you again.

Courteous, professional staff, great customer service....

Courteous, professional staff, great customer service. Advertised inventory was available. Online deal was honored. Beautiful facility. Glad I returned to DCH Montclair would definitely recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You for the 5 star review!!! We love it! We do our best to make sure all our customers receive the best customer service possible, and we appreciate your very nice comments about our "courteous, professional staff". We are glad you returned to DCH Montclair Acura, too! Thank you again and we wish you "Safe Travels" in you new Acura!

Lora Moore was amazing she made the sales process of my...

Lora Moore was amazing she made the sales process of my new MDX painless. Jaime Borja listened to my needs and made my experience that much better. I will recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Acura MDX from DCH Montclair Acura! And, Thank You, for the very nice review for Lora - yes, she is amazing - and Jaime Borja, they both will appreciate you taking the time to leave this review for them. Thank you for your business and welcome to the DCH Montclair Acura family!

Rich was very helpful with all aspects of the car buying...

Rich was very helpful with all aspects of the car buying experience. He was knowledgeable about the features and packages, he took time to make sure the car was setup properly and teaching me and my son on the various tech features. Overall highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review for Richard and your recommendation! If you or your son have any questions on how anything works, just stop in or give us a call and we'll be glad to help out. Thank you on the purchase of your new Acura and "Welcome" to the DCH Monclair Acura family! We very much appreciate your business!

Lora is the best. She was very knowledgeable and made...

Lora is the best. She was very knowledgeable and made everything go smooth. I will recommend this dealership to everyone I know. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are most welcome! And Thank You for the 5 star review for Lora Moore, we all love seeing this. Yes, please, recommend Lora to everyone you know, she'll be glad to help them find the right vehicle for them. Thank you again, we really appreciate your business and hope to see you again!