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DCH Montclair Acura

(2,735 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,735 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Rich provided excellent service from start to finish....

Rich provided excellent service from start to finish. Very professional and friendly. I would Montclair recommend Montclair Acura to all my friends. Could not be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

If you are happy, then we are happy!! Thank you for the 5 star rating for Richard Herndon Morales and DCH Montclair Acura! We love seeing our customers leave here happy with the service we provided. Give us a call if you have any questions. And, yes, please, recommend us to all your friends! Thanks again, we very much appreciate your business.

Walter Goldman ^ Hanad Matan

I have been a customer of DCH Montclari Acura for nine years. Walter Goldman has always been courteous, professional, knowledgeable, and very helpful in getting me the best deal. It is a pleasure working with him. All my needs were met with the utmost care. Walter and Hamad are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bill, for your continued customer loyalty, we very much appreciate it! And, we love the kind words for Walter and Hamad, we think they are pretty good, too! If you have any questions, just give us a call, we promise to take excellent care of you and your Acura. Thank you again for your 9 year loyalty to DCH Montclair Acura!!

Great dealership , they were very polite and helpful....

Great dealership , they were very polite and helpful. Richard walked me through everything and answered all my questions. Felt like they worked for me great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What a great review for Richard Herndon and our staff, Roder! We take great pride in our customer service and truly appreciate your comments. Thank you for your business, we hope to see you again.

Excellent Service

I’ve been a customer of DCH Montclair ACURA for over 16 years. I rate both their Service and Sales Departments as outstanding, professional and fair. Today I was in for routine service and was assisted by service manager Mr. Victor Rodriquez. When I was informed of a condition that required repair he offered and provided transportation home and then back while the repair was made. He saved from wasting my entire day of waiting or of returning another day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I just leased an Acura TLX and overall had a great...

I just leased an Acura TLX and overall had a great experience with the service. Joel Alcius was extremely helpful and patient. He was very knowledgeable and answered my many questions. Thank you for the great customer service Joel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are most welcome, Kaitlyn! And Thank you for the 5 star review and kind words for Joel Alcius - he will love seeing this! Congratulations on the lease of your new Acura TLX! If you have any questions, please don't hesitate to give us a call. Thanks again, we appreciate your business!

Great experience with Fred and Hamad

After stopping at MANY dealerships, I was beginning to get pretty tired of the dealership experience. I'm glad I decided to stop by DCH Acura. Fred made looking at my 2014 ILX super convenient, and Hamad was great at working with my budget. I would happily send anyone looking for a nice used vehicle their way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

What a great review for Fred Hill and Hamad Matari! They will love seeing this and we certainly appreciate it! Thank you so much for choosing our dealership! Just give us a call or stop in if you have any questions, we'll be glad to help out. Thanks again and welcome to the DCH Montclair Acura family!

I highly recommend DCH Montclair Acura!My family and I...

I highly recommend DCH Montclair Acura! My family and I have purchased all of our Acuras from this dealership and we keep coming back. Barry Katz was courteous, professional, knowledgeable, and very helpful in getting me the best deal. I love my Acura RDX! Thanks, Barry! Maria D.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Nothing we love more than our repeat and loyal customers! Thank you so much for this great review for Barry Katz and our dealership. And, congratulations on the purchase of your Acura RDX, we wish you Safe Travels! Thank you again for your continued customer loyalty, we look forward to seeing you again.

Always a pleasure to work with these guys

Always an easy transaction process and a pleasure to work with the guys at DCH Montclair Acura. Hamad and Robert made this a really great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Andrew, we love seeing the 5 star review and kind words fro Hamad and Robert. Stop in or give us a call if you need anything, we'll be glad to help out any way we can. Thank you again, we appreciate your business.

Acura TLX

As always customer service was excellent and all of our needs were met with the upmost care. Hamad and Robert were a great dynamic team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Michael, What a great review for Hamad and Robert and especially hearing that "as always" our customer care was excellent. That's our goal! Congratulations on the purchase of your new Acura TLX, we wish you "Safe Travels"!

Great dealership, Barry Katz was a pleasure to deal with,...

Great dealership, Barry Katz was a pleasure to deal with, could answer queries and got us a great car and on the road with efficiency and charm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello John, Thank you for the 5 star rating for Barry Katz, great to hear he was able to help you with the purchase of your new car. And with "efficiency and charm". We love that! Thank you for your business, we are most appreciative. We are here if you have any questions, just give us a call!