Reviews
Great experience
Very insightful staff who guide you through the process.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Steve. It has been our pleasure helping you pick the right vehicle. Best wishes.
great service
I brought a used car from and experienced a great salesman, he was patient and did not pressure me. I enjoyed my car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I do not recommend this dealer.
worst dealer experience I have ever hard. I have been to 6 dealers in the last 4 weeks and this is definitely the worst. They need to reevaluate their sales tactics.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bill I'm sorry you feel that way. Bill can you contact me (steven secor 973-838-0800 ) I do not see when if ever you visited our store and who you spoke with. please contact me so we can go over this.Thank you Steven Secor
...attentive....
...great service, fast and efficient. They pay attention to all aspects of the car and reported back...great work...keep it up guys.... Ralph L...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great deal, no hassle, works with you
Great, no hassle, works with you. Professional in all aspects you would expect and went beyond what is expected. Knowledgeable in all vehicles and the options. Many selections to choose from.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new experience
best buying experience. Felt like I was with family or friends. no pressure. Best price it was cheaper than Long Island. Glenn the salesperson that did the deal picked me up at the train station. I've bought many new cars & trucks now this was a first. i got a full tank of gas not almost on empty & glenn showed me all the controls, set radio stations & paired my phone. I'm 68 so this was really appreciated.usually i would be handed the keys a hand shake & you are on your own. thank you to Wayne Ford the general mgr, Glenn Bandstra sales & Richie Garcia finance mgr who somehow got the loan approved. PS needed the truck to make a living. thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a used ford
Has a very profesional staff and very well kept complex with a wide selection of new and used cars. Was helped right away with making a great buy and didnt feel preassured or rushed into purchasing a car. Being in the military its good to see all around professionalism outside of military and treat members of the service with great appreciation. Over all expirience was very good would recommend 23 Ford to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zero Stress Thanks to Rick @ Route 23 Ford!
Our salesperson, Rick, was (sincerely) friendly and not at all pushy. His knowledge (and patience with us) was very much on point, and it made our buying experience truly the best we've ever had! Thanks, Rick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jarvis. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Zero Stress Thanks to Rick @ Route 23 Ford!
Our salesperson, Rick, was (sincerely) friendly and not at all pushy. His knowledge (and patience with us) was very much on point, and it made our buying experience truly the best we've ever had! Thanks, Rick!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks
Awesome sales person will tell my friends And family about the dearler and your deals my experience was easy and it wasn't hard to buy what I needed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car