Route 23 Automall

The quick lane staff is rock solid. The vehicle is always ready when promised and they don't use high pressure tactics when additions work is needed. Always a good experience.

Very knowledgeable about the vehicles on the lot. Patient and helpful. Everyone was friendly and welcoming. Felt very comfortable and excited to find my new car.

Great experience buying. Great experience with my first warranty issue which was not technically a car defect issue. Very happy. Went there after being treated abominably by a nearby dealership and couldn’t be happier.

Great customer service. Paul Metzger was an outstanding sales person. He was honest, knowledgeable, and straightforward. We never felt pressured. We highly recommend 23Automall in Butler. Our #1 pick for all future purchases!

It's always a great experience at Route 23 Ford. This is the 2nd time purchasing a vehicle from this dealership and they are excellent. I worked with Jason McKeown and Steve Boxer they were both fantastic. They put a lot of effort in finding my wife the exact Bronco she wanted which was not an easy task. Route 23 Ford is the only dealership I will do business with because they know how to treat their customers. If you are in the market for a new or use Ford, give them a try I can assure you that you won't be disappointed. Keep up the great work Route 23 Ford!

Prompt polite and convenient came to my job and made it super easy for me and my busy schedule!

Like the dealership but not the service advisor. Tried to make an appointment for routine service and was told it could be done at my home. Was not told there was an additional charge for the service. I even told him I had never been offered that before. Paid the additional fee but will never use it again.

They are always very responsive, polite and accommodating. Work is always completed quickly and they do a great job explaining what the status of the vehicle is.

My walk-in appointments are handled quickly, and are helpful advising what future work needs to be done. When I had body work done due to a deer strike, they returned my truck impeccably cleaned in and out. I was amazed. Thank you Route 23 Wayne for being a dealership I can count on!

Friendly, competent customer service reps. They made sure I was aware of what needed to be done keep my truck safe to drive. The service was completed in a timely manner. I find the cost at the dealership is expensive, BUT I feel it is worth every penny in piece of mind. Thank you for your good work.