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Route 23 Automall

(449 reviews)
Visit Route 23 Automall
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:30pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
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2015 consumer dealer award

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New (866) 592-9125 (866) 592-9125
Used (888) 820-6550 (888) 820-6550
Service (866) 502-8953 (866) 502-8953

Inventory

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About our dealership

This seller has been on Cars.com since April 2025.
Only at 23 AUTOMALL will you be able to find a vast selection of the hottest selling and hard to find Fords and Certified Preowned vehicles in the area! On Rt 23 close to 2871780 & 46. Our Mission is to be here for YOU for all of your automotive needs. With our award winning Sales and Service Department Body Shop Rental Dept. and 23 minute or less oil changes in the Quick Lane you can get it all at the Mall! Our goal is your 100% satisfaction. Still not convinced? Call 866-838-0800
Service Builds Sales and Customers for life.

Service center

Phone number (866) 502-8953

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(449 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Automall from DealerRater.

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My walk-in appointments are handled quickly, and are helpful advising what future work needs to be done. When I had body work done due to a deer strike, they returned my truck impeccably cleaned in and out. I was amazed. Thank you Route 23 Wayne for being a dealership I can count on!

My walk-in appointments are handled quickly, and are helpful advising what future work needs to be done. When I had body work done due to a deer strike, they returned my truck impeccably cleaned in and out. I was amazed. Thank you Route 23 Wayne for being a dealership I can count on!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly, competent customer service reps. They made sure I was aware of what needed to be done keep my truck safe to drive. The service was completed in a timely manner. I find the cost at the dealership is expensive, BUT I feel it is worth every penny in piece of mind. Thank you for your good work.

Friendly, competent customer service reps. They made sure I was aware of what needed to be done keep my truck safe to drive. The service was completed in a timely manner. I find the cost at the dealership is expensive, BUT I feel it is worth every penny in piece of mind. Thank you for your good work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very professional and the meeting on time great job in mobile customer service or delear

Very professional and the meeting on time great job in mobile customer service or delear

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They always do a great job with diagnosing and repairing any issues, they always go above and beyond to make sure everything is right. They will pick you up, drop you off and if needed send a tech to you to get the work done. I will drive 45 minutes to bring my truck to Rt23 Automall rather than drive 2 minutes to the dealer down the street.

They always do a great job with diagnosing and repairing any issues, they always go above and beyond to make sure everything is right. They will pick you up, drop you off and if needed send a tech to you to get the work done. I will drive 45 minutes to bring my truck to Rt23 Automall rather than drive 2 minutes to the dealer down the street.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Garland quoted me a price on a extended service contract, which was better than other quotes he was very professional did not try to sell me anything other than what I was interested in which I appreciated very much. It was my first visit there but certainly not my last. I will be considering them when it’s time for my next purchase.

Garland quoted me a price on a extended service contract, which was better than other quotes he was very professional did not try to sell me anything other than what I was interested in which I appreciated very much. It was my first visit there but certainly not my last. I will be considering them when it’s time for my next purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jonathan was great salesperson to deal with and delivery was perfect. Pricing process was made easy.

Jonathan was great salesperson to deal with and delivery was perfect. Pricing process was made easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership was courteous and very easy to deal with. The process went very smooth.

The dealership was courteous and very easy to deal with. The process went very smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Not mater when I call I always get the best service and positive feedback, they are always so professional. Thanks Ford!

Not mater when I call I always get the best service and positive feedback, they are always so professional. Thanks Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Excellent Mobile Service. Techs were on time, knowledgeable and polite. Would recommend to anyone looking for service.

Excellent Mobile Service. Techs were on time, knowledgeable and polite. Would recommend to anyone looking for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a great experience with this dealership not like others where are putting pressure on you, everyone is very polite and pleasant specially Dwight Blackwood salesman where he treats you more like a friend than salesman, answering every question you have to make a deal and make you happy. I would definitely go back for any other car I need to buy

I had a great experience with this dealership not like others where are putting pressure on you, everyone is very polite and pleasant specially Dwight Blackwood salesman where he treats you more like a friend than salesman, answering every question you have to make a deal and make you happy. I would definitely go back for any other car I need to buy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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