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Glen Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award
New (201) 254-3497 (201) 254-3497
Used (201) 254-3768 (201) 254-3768
Service (877) 638-4926 (877) 638-4926

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glen Toyota from DealerRater.

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Mel Golish

I met Dwayne Campbell when I leased my Camry 18 months ago.I saw him several months later when I was in for service.I unfortunately was in an accident and my car was totaled. Of course I return to my same dealer where I had been satisfied in the past. I walked in the door and was again greeted with a friendly smile and he asked how I was doing. I described my situation and we again discussed options. We then spoke with a sales manager Mark and the process continued till I am now satisfied with the deal and the car.I am very pleased was very happy to again enjoy our relationship-best ever. Mel Golish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melvin, thank you so much for your great review! We were sad to hear of your unfortunate situation, however are pleased to hear that you are safe. While the situation may not have been ideal, we hope that you are enjoying your new ride nonetheless. Congratulations on your new ride, and we hope that we will see you again in the future under better circumstances!

very poor repair service, car still not fixed.

Very poor service repair. My car was in service for 4 times with leaking water inside the car. They changed gasket in the window twice - the rubber is not even you can see and feel bumps/ water still leaking/. 4th time I left car for 3 weeks - nobody even call me what's going on. When I called so many times they transferred me to so many people to talk - I asked to talko to manager and it was so many of them everyone was manager - but my car problem is still not solved. When I went so many times there to speak with Scott/ he knows this problem since the beginning/ he was always saying that they housing the water for 3 weeks last time and can't find deffect. I'm really disapointed with Toyota service. I don't know what to do maybe somebody give me any advice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your honest feedback with our team, Bozena. We take pride in offering quality experiences for our customers, and when you feel we have not lived up to those expectations, we would like to work with you to do our best to improve your perception of our dealership, and also you satisfaction. To best address your concerns, please contact Gabriel Almonte at 201-791-3800, as he would be happy to help you. We look forward to speaking with you, and appreciate your business.

Great place to get a car

We have leased 3 vehicles from Glen Toyota now and we have always had a wonderful experience. We have worked with Tom Distefino all three times and he as very helpful, attentive, and great to work with. The folks here in general have always treated us well and have helped us get the cars/SUV's we wanted. We have actually moved south and still drive up to get our cars every two years. This is a top notch dealership, where I know I can find the car I want and not feel pressured into anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dylan, our team is so pleased to hear of your great satisfaction you experience working with Glen Toyota! We are thrilled that you could count on Tom to take great care of you while here, helping you find a great new vehicle to ride home in. Your needs become ours when you visit, and we hope that you are happy with your latest Toyota purchase. We look forward to continuing to be there for you in the future, but in the meantime, congratulations on your third new Toyota!

Top Notch Dealer!

Every lease I have gotten from Glen Toyota has been a wonderful experience! A car buying experience can be a person's worst nightmare, but buying from Glen Toyota couldn't be better. From the time we walked in until the time we left, we were treated with great customer service. The salesmen weren't pushy or annoying as many sales cars men can be, but rather patient and friendly while giving us ideas that were within our price range to look at. The financing department was wonderful to work with as well, and between coming in, buying, and signing we were in and out within a few hours. Glen Toyota will always have our business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brittany, we are so thrilled that you enjoy leasing your vehicles with Glen Toyota! Our team is dedicated to your satisfaction, working hard to make sure you head out with a smile each and every time. To do so, our team takes great pride in making sure you are always comfortable, your questions are answered, and your concerns are addressed. Thank you for both your feedback and your dedicated loyalty to our dealership. We wish you a very happy congratulations on your new ride, and look forward to seeing you again soon!

Very Nice Surprise!!!

We started out just to look & get an idea of car & price. We really weren't ready to buy. After such GREAT service & information given to us by Salesman, Ariosto (Junior) Rodriguez & the General Manager, Rich Locurto, we drove off the Toyota Lot in a 2016 Toyota. We've purchased quite a few cars in the past. We're 2 seniors, 81 & 80 years old, & never had we had such good treatment from the dealerships we dealt with! Usually it's "Senior Beware" but certainly NOT at Glen Toyota!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much, Bill and Rosmarie, for choosing Glen Toyota to help you with your new car purchase! We are always looking for ways to demonstrate to our great customers, like you, just how important you are to our business. Our team understands that buying a new car can be intimidating, which is why we have such great team members like Ariosto and Rich with us, working with you to find you a great car and a great deal. We hope that you love your new Toyota, and we look forward to working with you during future visits as they arise. Congratulations, Bill and Rosemarie!

Very happy again with oil change service at glen

My 4th visit for routine oil change. People we bought car from recommended we use their service. I was very happy to see that the service/care is genuine, staff is very nice and all questions are answered without any hesitation or attitude. Today's oil change service was coordinated by Nicole Willis who was totally professional and represented Glen and Toyota very well. Nicole has a sense of humor and uses that to help her clients feel comfortable. We definitely did! I don't believe I am saying this but my wife and I look forward to having our car serviced at Glen. This is our 5th Toyota with all others from dealers further east and the best overall experience by far. Coffee machine is great. Newspapers are welcome. donuts -- I love. Greeter-guy who meets you at the service department did a fine job. That first impression is important. Lastly, Brian of the Service Dept helped my wife and I with setting up the digital speedometer (which had stopped working) and the GPS system. the a/c vents and a/c controls were explained by Brian in a slow, instructive way. he wanted to know if wee had any other questions before he got out of the car. We were very appreciative for the great service from Nicole and Brian. Definitely see you again. Mr/Mrs Michael Kashmer Tenafly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, your feedback is music to our ears! We are so happy to learn that you were recommended to us and that our service met your expectations and more. Nicole truly enjoyed getting to know you and making sure both you and your car were in good hands throughout your entire visit. Brian was more than happy to make sure that all of your questions and concerns about your vehicle were handled so that both of you could leave with a smile on your face. If there is ever anything we can do that we are not for you, please be sure to let us know. We are excited you're excited to come see us again next time, and look forward to that day!

a GOOD EXPERIENCE

This team has it's act together. I have purchased several cars and none were as smooth and without DRAMA. If in the market for a new or used car, the inventory was quite extensive. all in all - a good place to do business. Thanks Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carol, thank you for sharing your positive experience with us and other customers! We understand that buying a new car can be stressful, which is why we work to make your experience fun and exciting. Our team is always here for all of your automotive needs, both big and small. Congratulations on your new vehicle, and we look forward to doing future business with you!

This dealership has a great team approach

A knowledgeable and efficient team approach. I was very impressed by the depth of their used inventory and ultimately made it much easier to make an informed decision. A seamless process. Thank you all so much, we love our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michelle, we are so happy that you love your new car! Our team here at Glen Toyota works hard to help you find the perfect fit for your needs, your style, and your wallet. We hope that you will be back to see us again soon for your future automotive needs. Congratulations!

Great Service

Excellent service without any pressure , and treated me very kindly offered me an excellent help in my car buying . Good price, good service and reliable transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is the kind of feedback we like to hear, Dave! Our team works hard to offer you a quality buying experience from start to finish. We are glad that you felt comfortable and well-informed throughout the process. We hope that you will be back in to see us for your future automotive needs, and congratulations on your new vehicle!

great car

Ariel was great. and tool care of everything sale and finishing was very fast and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Arial, thank you for letting us know how we're doing! Our team works hard to provide a great experience from start to finish. Thank you for your business, and congratulations on your new ride!