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Jack Daniels Audi of Upper Saddle River

(981 reviews)
Visit Jack Daniels Audi of Upper Saddle River
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 356-3721 (855) 356-3721
Used (855) 356-3744 (855) 356-3744
Service (888) 811-4021 (888) 811-4021

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Upper Saddle River from DealerRater.

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Carlos and Peter were amazing, had a great experience,...

Carlos and Peter were amazing, had a great experience, love my car. Went to another car dealership but had a great experience at jack daniels

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pete was extremely helpful and he made this a very easy...

Pete was extremely helpful and he made this a very easy process.I felt safe at the dealership with the COVID 19 precautions. love my new car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael worked diligently to get the sale across the...

Michael worked diligently to get the sale across the finish line and made the process fast and efficient. The car is beautiful, and the dealership is very well run. I look forward to doing business with Michael and Jack Daniels USR again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I found the whole transaction to be clear and painless....

I found the whole transaction to be clear and painless. I’m happy with my new car and pleased with the people I met along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They made the process very easy. Mostly handled with a...

They made the process very easy. Mostly handled with a few emails back and forth. I bought a new car and I was literally in the the dealership for 1 hour total. That’s how it should always be. Especially important now with the everything going on in the world.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brandon was excellent from start to finish. He was easy...

Brandon was excellent from start to finish. He was easy to work with, knowledgeable and was able to get me in the exact Q3 I was looking for in only a few days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was the best experience I have ever had buying a new...

It was the best experience I have ever had buying a new car. He was so knowledgeable and as nice as can be. FIVE STAR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership and Michael was extremely helpful,...

Great dealership and Michael was extremely helpful, worked with our needs and budget until the perfect car was chosen. Carlos made our transaction fast and easy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ariel helped make the process of financing my first Audi...

Ariel helped make the process of financing my first Audi easy and enjoyable. She was very professional and always available to help in any way she could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing dealership, amazing people!! It was such a...

Amazing dealership, amazing people!! It was such a pleasure buying a car here, quick and easy! From the second I walked in Michael was extremely helpful and very professional. His bright energetic personality made the process fun and enjoyable! I will most definitely be recommending friends and family to Michael if they are ever in search for a car. Carlos was also a very big pleasure doing business with. He was very patient and helpful with getting my payments down to where I wanted, and definitely jumped through a few hoops for me! Also Shawn Memetov, a very handsome general sales manager blessed the deal and made everything possible!! :) This team is extraordinarily fantastic and such a VIBE! I will be buying my next Audi here in the near future for sure! Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.