Acura of Ramsey

After minimal negotiation we agreed on a fair deal. It was an overall easy transaction.

Norm was a great salesman. He explained everytjing to me in great detail and I never felt pressured at any point to complete the deal. Between him and Nicole, I had constant communication with Acura and they made my business with them completely easy and comfortable. I will continue staying with Acura throughout the years and will make sure to send them additional business snd references. Norm, Nicole, and Acura of Ramsey is fantastic!

A true, honest, and wholesome salesman to work with. I will only buy from Norm. I was in the market for my girlfriend as a surprise so I was shopping around and was interested in the Integra. Norm immediately helped me even though I said I wasn't sure if I wanted to buy one yet. Answered all of my questions gave me an out the door price along with great no nonsense add ons and was just a very pleasant person to deal with. Treated me as any other customer who was either serious or not and that is rare in today’s market. I ultimately chose Norm even though I saw several used ones for a better price. His kind gesture and honest demeanor is worth me paying the extra for a brand new vehicle along with making my girlfriend’s special moment even better. Thank you Norm for the once in a lifetime experience and I will gladly be shopping here again. To all prospective buyers please choose Norm for all your Acura needs. Again thank you Norm!

Norman was very helpful in guiding us in the whole process. He was patient and explained everything thoroughly. Very great to work with. Happy that we chose Acura of Ramsey!

INCOMPETENCE or HONEST MISTAKE? Got an offer letter from Acura of Ramsey to buy my car. So I call them up...I speak to Jayline (Internet Sales Mgr). I send her my lease (Leasing Company clearly noted on lease) and pics of jeep. I tell her to please check everything out, make sure we can do a deal, because I don't want to go 20 minutes to NJ to the dealer if this deal cant happen! She responds all good, even sends a text offer to buy my car.....so it all looks good! I make the appt next day with Artie (Sr Sales Rep at Acura) at dealership for jeep inspection. Again...I double check with him, just to make sure no issues or deal breakers with the story Jayline told me. Yep ...Artie says we're still a go! So my wife an I drive to dealership and meet Artie. He takes some basic info and leaves to the backroom... 15 minutes later .....NO DEAL!!!! They can't buy my car... my lease is with CAL!! You decide... Did Jayline really forget to check my lease to see who held the lease? And did Artie...the senior sales rep on site....really forget to ask a basic question like who holds my car lease??? When I email the GM of the dealership...he tells me this was unfortunate but his team was under the impression my lease was with Chrysler capital... Now why would they have assumed that?

Norman was quick to get us the car we wanted at a reasonable price. They didn’t have to considering we are all in a bit of a crunch with new car builds right now. He was very forthcoming with us and made sure we had everything we needed from start to finish.

I loved my experience at Acura of Ramsey! Norman was a great help and really made me feel comfortable buying my first car! Everything from start to finish was a very easy process. Definitely recommend people to go here for their cars! Thank you again Norman!

excellent service department, everyone goes above and beyond, couldn't ask for a better service department

Anthony is great sales rep. He was calm and a great listener. He asked great questions and truly understood my needs. He worked hard to get the deal done and I’m very happy about the purchase. I highly recommend and I will be purchasing from them again.

Service department is not helpful at all. They just take your money and won’t help. They scream and yell at you on the phone. Avoid all costs many other helpful and friendly Acura dealers.