Acura of Ramsey

Stu and everyone in sales was amazing during the whole process. I would highly recommend them to anyone looking for an Acura. From the time I got in there I was out with a brand new car within 3 hours.

Sal was great and able to assist me with what I needed. I informed him on what I was looking for and within minutes he was able to suggest a few things. I purchased my first acura and was out within a couple of hours! I had a great experience!

Had an excellent experience at Ramsey Acura. Stu Fogler the salesman couldn’t have been more professional, knowledgeable and helpful. He kept me posted during the entire process l and made purchasing a car easy and exciting!!

Great service and workers! They were Super quick with all paper work and all services

Originals I was just stopping by to look at the ILK.The dealer closer to home didn’t have one in stock. Ramsey had the car with the features and color I was looking for in stock. I test drove the car. They offered it at a fair price. I took the deal. The salesman,Sal and the rest of the staff at Ramsey were very friendly and accommodating. I would recommend Ramsey to anyone looking for an Acura.

I bought a car a month ago.. once I took it home after cleaning it 2 days later the windshield was damaged. They polished it to sell it. I realized it had “sand dots” and a few line marks going across. Nobody seemed to care. Worst mistake to buy a car from them!! NEVER AGAIN!!

The absolute worst dealer I’ve ever been to. I purchased a certified Acura MDX and within 3 weeks the check engine light went on. I called to speak to the manager and he proceeded to yell at me when I express my disappointment. I live over 300 miles away and didn’t feel comfortable driving the car 300 miles to be looked at with the check engine light on. Instead of providing another option he told me that’s too bad and I’m stuck with the car now. Then he hung the phone up in my face. Sad case is I’ve been a loyal customer of Acura for over 15 years. Now I’m stuck with a lemon because I brought the car to an Acura dealer out here in MD and they fixed what they thought was wrong only to have the check engine light go on again after one week of it being fixed. Do yourself a favor and stay away from this dealer. They’re a bunch of crooks

I recently leased a new SUV at Ramsey of Acura and was exceptionally pleased. Erika G. was so very kind, personable and upfront about the whole process. She answered all my questions. She had everything ready to go when it was time to pick up my new car. This made things so much easier. She even had a gift for me waiting in the car. I would absolutely recommend buying a car from this dealership!

Do not try to purchase a vehicle from this Dealership…. Very shady, unethical business practices!!!! I came in to purchase a vehicle for my daughter. Found her dream vehicle, took it for a test drive, made an offer on it, they accepted the offer, gave them a down payment of $1000 , as per their request, received a fully executed purchase agreement signed off by David Schnappe ( Finance Mgr). My daughter wanted to finance it on her own in which they tried to get for her. After a few days I said forget it I will just pay cash for the vehicle. I asked if I could come pick on Friday they pushed me off until Monday. When I called on Monday they said let’s try for Tuesday. On Tuesday I received a call from the sales person, whom stated, opps they sold the vehicle to somebody else. How can they sell the vehicle to somebody else when I had a purchase agreement, money down on it… I immediately called the general manager, John Pearce and left several voicemail and written messages for him, three days in a row… Not even a courtesy call back. They still have my $1000 downpayment… Also they tried to sell me a car with 15,000 more miles on it in horrible condition, different color.. Saying it would be an even trade. Not even close. Stay as far away from this place as you can. There are other reputable Acura dealers that are so much more professional and ethical and do the right things for their customers. I will be putting in a complaint with the Better Business Bureau as well as also writing a letter to the corporate office of Accra/Honda to express my opinion and our Attorney may be getting involved to seek legal recourse… I do not understand how in this day and age something like this could have happened… Nobody had an excuse for it they just said the vehicle was sold…. Stay away!!!

Do not try to purchase a vehicle from this Dealership…. Very shady, unethical business practices!!!! I came in to purchase a vehicle for my daughter. Found her dream vehicle, took it for a test drive, made an offer on it, they accepted the offer, gave them a down payment of $1000 , as per their request, received a fully executed purchase agreement signed off by David Schnappe ( Finance Mgr). My daughter wanted to finance it on her own in which they tried to get for her. After a few days I said forget it I will just pay cash for the vehicle. I asked if I could come pick on Friday they pushed me off until Monday. When I called on Monday they said let’s try for Tuesday. On Tuesday I received a call from the sales person, whom stated, opps they sold the vehicle to somebody else. How can they sell the vehicle to somebody else when I had a purchase agreement, money down on it… I immediately called the general manager, John Pearce and left several voicemail and written messages for him, three days in a row… Not even a courtesy call back. They still have my $1000 downpayment… Also they tried to sell me a car with 15,000 more miles on it in horrible condition, different color.. Saying it would be an even trade. Not even close. Stay as far away from this place as you can. There are other reputable Acura dealers that are so much more professional and ethical and do the right things for their customers. I will be putting in a complaint with the Better Business Bureau as well as also writing a letter to the corporate office of Accra/Honda to express my opinion and our Attorney may be getting involved to seek legal recourse… I do not understand how in this day and age something like this could have happened… Nobody had an excuse for it they just said the vehicle was sold…. Stay away!!!