Skip to main content

Acura of Ramsey

(1,803 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 289-3945 (877) 289-3945
Used (888) 738-7611 (888) 738-7611
Service (888) 471-1590 (888) 471-1590

Reviews

(1,803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Ramsey from DealerRater.

Want to share your experience with this dealership?

Write a review

Best experience thus far buying a car.

Best experience thus far buying a car. Sal was extremely efficient and understanding of getting me in and out super quick at a fair price! Would recommend 10/10!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Good dealership!

Good dealership! They were very helpful in getting me my new car. I am a first time car owner so they tried their best to help me :) Sal was very patient and helpful in the process. Thanks Acura Ramsey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sal was excellent !

Sal was excellent !!! Made sure I walked out with the vehicle. Great customer service experience!!!! Definitely recommend Sal at Ramsey Acura !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The experience was friendly and professional.

The experience was friendly and professional. Sal was key in getting me a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Couldn't have been happier with my experience!

Couldn't have been happier with my experience!!!! Stu was very helpful in the entire process. Highly recommend ramsey acura for used or new cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stay Away

Stay away. Totally incompetent service team and the service manager Danny is the rudest person ever met who could actually care less about customers. Back 4 times for same issue to no avail. Filed a complaint with Honda/Acura and will be seeking better service team. Even put fraudulent charge on my card for loaner gas when I drove 20 miles and put $8 in!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Stay away.

Stay away. Totally incompetent service team and the service manager Danny is the rudest person ever met who could actually care less about customers. Back 4 times for same issue to no avail. Filed a complaint with Honda/Acura and will be seeking better service team. Even put fraudulent charge on my card for loaner gas when I drove 20 miles and put $8 in!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sales rep handled my business with knowledge & urgency.

Sales rep handled my business with knowledge & urgency. Great customer service, I walked out happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sal and Ryan were such a big help, got me a car I wanted

Sal and Ryan were such a big help, got me a car I wanted at an affordable price. Also worked wonders with my credit history

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stuart was the best, he was very helpful.

Stuart was the best, he was very helpful. The car took a couple of weeks to come in but he made sure to follow up with me and let me know the status. He was always so cheerful and nice. I had to drag my kids with me and he was very good with them. The day I picked up the car he answered all the questions I had, showed me where and how everything works and when saying goodbye he hugged me and my husband. You know what a great guy he is when my kids then said hey what about a kid hug (lol). I have recommended him to my co-workers and hope they call because like I said he was great. Deserves more then 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.