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Prestige Lexus of Ramsey

(2,726 reviews)
Visit Prestige Lexus of Ramsey
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 895-2757 (888) 895-2757
Used (888) 459-1641 (888) 459-1641
Service (877) 413-8217 (877) 413-8217

Reviews

(2,726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Lexus of Ramsey from DealerRater.

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30,000 Service! Ella

Highly recommend my service advisor Mark Simpson. He was very helpful.I enjoy the convenience of scheduling and the ability to a loaner car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks Ella! We're happy Mark could help!

Very efficient excellent service

Very well organized. The staff is extremely polite, friendly and pleasant. My Service Advisor Mark Simpson is awesome. He listens to your issues and recommend the best solution. He’s never forceful, he knowledgeable and is always so pleasant. I will go no where else

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks Donna! We are always here for any of your service needs!

Excellent Service!

Mark Simpson provided great service in a friendly, courteous and professional manner. He was very helpful and answered my questions. I chose to wait for my car, and was updated on the status while in the waiting area which was very clean and neat. I would definitely call Mark for service in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate the feedback! Be sure to call Mark the next time you have any service needs!

Happy and satisfy customer

Our experience with this delearship was a pleasent and professional from the moment we walked in from the receptionist (Jacqualine Mirandi) to our sales representative (Richard Efrus). We went to look at new vehicles, Richard came to us and asked our needs in a vehicle. He showed us two SUVs and we ended up with one that really fits our needs. He also gave us a very fair and honest trade-in value not like other dealers that would play games bring in other managers to try to talk you into another deal. With this dealership, we only dealt with one person and that was Richard. Thanks to Joseph Collado was very helpful with service Thanks to Joe Alemany, Jacqualine Mirandi for your warm and caring greeting Also we want to thank Eugenio Santini for making financing very smooth If you are looking for an honest and professional dealership to get a vehicle. This is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review and feedback! We're happy your experience with us was memorable and that you gave such a detailed review of who and what you encountered with us. We greatly appreciate it!

Great experience

This is second car I have leased through Prestige Ramsey with Cal as my sales associate. He was very helpful and attentive. Would recommend Cal to others.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're happy Cal could help!

Great as always.

It was another great experience at Prestige Lexus. No complaints towards the crew. Just the suggestion for the Lexus engineers. You definitely heed to work on a better rust resistant coatings for the exposed/ external parts.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Michele Hanrahan

Michele was absolutely a delight to work with, she is professional, delightful and knows her job well. What a delight to work with. I love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We're happy you love your car and that Michele was able to help!

Old customer

I was very happy with the service every time I aarived was treated great waiting area was huge and welcoming with fresh food and drinks . Never had a complaint.i will mist them for sure ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We're happy our team could help!

Quick and painless

By far my best car buying experience.kim listened to me.she was polite and professional.my only concern was her not wearing jacket when it was 20F outside while checking the car.i didnt feel pressured or rushed.final price was exactly negotiated with no last minute surpise. Kevin explained to me every paper im signing which was a plus.would definitely recommend prestige of ramsey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thanks for the review! We're happy Kimberly was able to help, and we'll make sure she wears a jacket next time!

Excellent Customer Service

Highly recommended. Professional, courteous and outstanding customer service. It was a pleasure dealing with Michael and Prestige Lexus for my car repair. Very satisfied customer

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks PD! We're happy Michael could help!