Prestige Lexus of Ramsey

I enjoyed working with Mike Midulla. We had an excellent experience and walked away feeling we got a great deal from him Ana the dealership.

This is my third Lexus and I am planning to get the next one at Prestige. Service has been always outstanding and the cars were great.

Mark and the whole team at Prestige Lexus were great. They always go above and beyond what you would expect from a car servicing center. I appreciate all you do. Thank you!

I found Jorge to be very friendly, knowledgeable and professional. He listened to my concerns and made sure what I told him was handled the first time. Of all the times I dealt with Jorge, he has never waivered his commitment.

Been using Prestige Lexus service for the past 11 years - always great service. Pleasant to deal with, from receptionist (Jessica) to Mark Simpson and Peter (who picked up and returned our car after being serviced.(first time using valet service) Outstanding job!

Having contacted Jorge directly he wa able to fast track my repair work and get me a loaner to use during an extremely busy time.

Fast and informative. As busy as it seemed at the dealership the service went perfectly without a hitch. Michael Z is a service pro. Thanks

As usual, always great service. An extra thank you to Mark for following up about our service credit and ensuring that our charges were corrected.

I hate going to auto dealerships and the whole process. I always say “I wish they would make it easier”. Well Michele and the entire team at Prestige did just that. I was in and out in no time!!!

Sales dept was okay. Typical car buying experience with the back and forth. I did end up buying a car and I have been happy with it. This review is if you're coming here for service. I purchased my previous car from Park Ave (BMW) and my experience there was horrible (from sales and service but that is for another time). I am blown away by the attention to detail and personable experience I have had here. If you're getting service later on in the day and need a loaner? No problem. Ask for Jorge. He goes above and beyond to make sure your concerns are taken care of. I recently found a hole under my floor mats that could be seen straight through into the car.. my car was three months old.. certified per owned. Jorge took pictures and contacted the corporate office and had it completely replaced. I cannot thank Jorge enough and will only see Jorge. Thank you!