Reviews
Acknowledged immediately upon arrival.
Acknowledged immediately upon arrival. It was a maintenance visit. They listened to concerns and checked it out willingly. Clean and very on top of service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had a positive experience with us and appreciate your kind words. We strive to provide the best possible service and it's always great to know when we've succeeded. Thanks again for choosing us and we hope to see you again soon!
Very happy with the service.
Very happy with the service. I had a delay arriving for pickup of my car after service, Jennifer waited for us after closing. Appreciate the extra service. Highly recommend Ramsey Infiniti.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to give us a 5-star rating! Your positive feedback is truly valued, and we're delighted to hear that you had a great experience with us. Thank you for choosing our services, and we look forward to serving you again in the future.
The Service group has always been wonderful !
The Service group has always been wonderful ! The service is always quick and the do a great job at being proactive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.
I have been going to Ramsey Infiniti for 14 years.
I have been going to Ramsey Infiniti for 14 years. Jennifer is always awesome as is shown by other reviews. This time I had a big problem, and perhaps it was because Jennifer was not my service advisor. I brought my car in for replacement of the steering linkage and other steering related parts. It was a big, expensive job. Needless to say, I drove the car home after it was “fixed”. The next day the steering was making horrible noises and was difficult to steer. There was a big puddle of steering fluid on the floor of my garage. I was unable to use the car for the holiday weekend, and now they are going to have to send a flatbed truck to bring it back to the dealership, give me a loaner for as many days as it takes to fix it properly, and cause me great inconvenience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Than you so much for your loyalty! We're thrilled to see that Jennifer is providing great service to you!
No infinity parts at the infinity dealership
I was there long enough to order a pizza and left without the required repairs because they didn't have the part even though it's an infinity dealer. Nor did it occur to take the part from one of the 300 cars on the lot and make a car that no one owns wait for the part.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very sorry to see that you had a negative experience in our Service Center. Without your real name, we are unable to look up your Service visit, however, it's unrealistic to assume that we have every part available on hand at all times. We can get parts quickly, but absolutely do not pull from new vehicles that are for sale to accommodate service customers. If you would like to discuss this visit further, please contact our Service Manager Luke at your convenience. Thank you.
Great experience at Ramsey Infinity great dealer!!
I had a great experience having my oil changed. I had Bill help me out with my car he was very nice and explained everything to me. I will be returning.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We’re so happy to see that you enjoyed your experience and look forward to having you back for your next service appointment. Until then, we’re here if you need anything.
Excellent and efficient service.
Excellent and efficient service. Jennifer in service is on top of everything. I'll be back for all my car's maintenance needs. Their prices are better than all the service centers I have used in the past and the waiting area is certainly more comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to see that you enjoyed your visit to our Service Center! Our team works hard to provide the excellent service you received. Thank you for taking the time to share your feedback!
I would like to commend Jennifer for being warm,
I would like to commend Jennifer for being warm, professional and friendly. This is my second service experience at Ramsey Infiniti and she represents the brand beautifully and is genuinely invested in providing an exceptional customer service experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our Service Center - we're so glad to see that you had a great experience working with Jennifer! We look forward to seeing you again soon.
Jennifer is the bomb!
Jennifer is the bomb! Very attentive pleasant and focused on dealing with any situation. Very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see that you had a 5-star experience in our Service Center! Our team works hard to provide the excellent service you received. Thank you for taking the time to share your feedback!
Juliet Kim was a wonderful sales consultant who is very
Juliet Kim was a wonderful sales consultant who is very reliable and some one who you can trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind feedback. We're glad to see that Juliet gave you a great experience. Thank you for sharing!