Reviews
Best people in Auto Sales to deal with
George A, Johanna, ED B, Christie, Josh and Mike T (GM), they all went out of their to make this happen. Worked hard to get me the low rate and best money paid on my trade. I recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
habib&Riaz thank you for your kind remarks and your business. If we can be of any help to you or your family now or in the future please let us know. thank you Michael Tedesco General Manager
A++ George A, Josh, ED B, Mike T
Smooth and quick transaction. The sales manager George A,Josh the sales client advisor too excellent people. I recommend them along with ED B and Mike T. Keep it up and I recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Riyaz this is Michael Tedesco I just wanted to thank you for your continued business. It is truly a great relationship that Open Road Acura and your wife and yourself have established. If there is anything you need please call and of course please continue to refer your family and friends.
Open Road Acura in Wayne is the Greatest
This is my third car leased by Open Acura of Wayne and I have to say all three salesman were good, but Joshua Bradley was the best. His disposition was calm and collective, a true gentleman in every aspect of the word. If we asked him a question, he knew the answer and if he didn't, he found out. I have to say, Joshua made my car leasing experience a very pleasant one. Thank you Acura for bring Josh into your car dealership, he is an asset.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dorene my name is Michael Tedesco I am the general manager of open road Acura. I met yourself and husband in the showroom the other day and I just wanted to thank you for your kind words about Josh. Thank you for your business and loyality. If there is anything we can do to help you in the future please let us know and if there is anyone you know interest in a new or used Acura please refer them to Josh it is well appreciated.
Trustworthy
Carl & Josh are very professional, patient and give the same care & concern to an used car buyer just as they would to a new car buyer. Josh waited outside the airport after working hours on a Saturday can explain it all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
dear rajesh, thank you for your kind words. it means a lot to josh and our store. please have any of your friends and family see or call josh anytime. thank you Michael Tedesco general manager
One of the best Salesmen, that I ever dealt with.
All the cars that I have purchased since 1993 have been Acuras (4 all new, when purchased). I love the cars. Salesman Lance Becyar of Wayne, is one of the best salesmen that I have ever dealt with. Before he took me on the test drive, in the new TlX; he went over the car thoroughly. He even informed me of features that were in my 2010 TL,that I did not know that I had. I do not like fast talking salesmen. I do not the feeling when I know a Salesman is lying to me or trying to con me. I try to do my homework before I go to the dealers. I will never buy a car without getting a deal. Salesman Lance appears to be very honest. The TLX are still coming in, but ; I will be purchasing this car when the deal is right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Best experience to buy car with open road acura...
Sales Man Mr.David Scattereggia. Very co- operative to get best price Price for my Car RDX. Mr.Carl is good too. And Mr.ED.Grusczynski Find the best rate and terms to finance my loan.Thank to team at OPEN ROAD ACURA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Fred Hill was very friendly and helpful. He made my experience very comfortable. I am ususally hesitant about shopping for vehicles alones since salesman oftentimes come across very pushy but on the contrary, Fred Hill was very patient with all of my concerns. I will definitely use Open Road Acura of Wayne for future purchases. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Professional throughout, courteous and no pressure
The buying experience at Open Road Acura was the most pleasurable i have ever had in buying a car. The salesman, David Sinderbrand, and the sales manager, Carl Taylor, were both professional, knowledgeable and went above and beyond to insure that all my needs were met or exceeded throughout the process in regard to getting the right vehicle at the right price. I always knew that Acura made a quality product, but there are also many choices where you can purchase one. Everyone at Open Road is very aware of that fact and strive to make all their customers part of the Open Road "family." I totally recommend that anyone looking for a high quality vehicle visit this dealership and enjoy the journey. Oh, by the way, my family purchased three cars at the same time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
The people here are hard nosed and dishonest. I would not recommend dealing with them. The general manager is mean spirited.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
This review was from a disgruntled employee who was let go from his employment with us due to unethical behavior. We apologize. My name is Tom Sumner and I am the General Manager. Should anyone need assistance please do not hesitate to call me at 973-696-5700 or email me at Thomas.sumner@openroad.com
Amazing service
Xenia eagerness to assist the clients, the care she shows and her professionalism makes it a pleasure to come to Wayne Acura to get all my car services. Thank you Xenia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase