Chrysler Dodge Jeep RAM of Paramus

Since buying a jeep from this dealership it's been a horror story. In 1 year 9 month the jeep has been in service for over 49 times. I have tried working with management but all they do is give you the runaround. I have gone up the chain of command but have not gotten any help. So now I tell everyone stay away can't even trust then on a simple oil change. I am going to the better Business bureau And I'm also going to file a complaint with Chrysler Jeep. As a veteran I want to buy American but not from these guys will keep everyone posted. I can't even rate them on anything because they were the worst in every category .

I had visited several dealerships searching for my Car, and I had the best experience by far at RT 4 CDJ Paramus. I drove all the way from North Carolina for this vehicle and plan on doing so again for my next vehicle. I would recommend this dealership to everyone! Well worth any driving distance! I can’t say enough good things about Jose, Christian, & Dan! They were true class acts! Ask for them!!! Everyone was very cordial, friendly, and down to earth. No one was pushy or overbearing, very personable. Dan and Roman helped us out and made a very fair deal on my vehicle & trade in. For once I can say I walked away without any regrets or uneasiness about my car purchase. See you next year for our Durango!

I was searching for a specific car and they were the only dealership that had it. The service I received was spectacular. Jr Villanueva was of amazing service to me and answered all my questions about the car I wanted. Jose Bustamonte was a joy to deal with. His attitude was great and he helped with all my finance needs.

I bought my jeep Garnd Cherokee from here and I regret it not only was the sales manager rude bill is his name when I was buying the car he knew who I was when I called back with concerns he did not know me. I got double charged on plates had I bought my plates myself I would not have been charged an extra 300 dollars they took almost two months to get my plates and temporary registration I had to rent a car because I couldn't park my car legally on the street in NY as the plates and registration were expired. I received no help was over charges on plates and they kept my truck an extra two weeks because they were recalls on it already. No reimbursement for having to be with out my car that I paid for because of their inconsistency and I got over charged for my plates and registration. I feel ripped off cheated and would never ever recommend this place to any of my friends who are buying keeps right now. The only honest person I spoke to here who should be the sales manager is Monty.

Go see Jose Bustamante at route 4 Jeep!! He made a deal possible for me at the last second by bringing the sales contract to a wedding I was attending! This guy will bend over backwards for you and make you feel at ease of buying a new car. I would invite him to my next bbq w out a doubt! Thank you Jose!!

I have had many bad experiences with different dealerships, but this one was different and dare I say, the GREATEST! Everyone was so friendly and super attentive. The floor manager Jose Bustamante was very friendly and funny. He took the time to greet me and after some small talk, he introduced me to Monty Joaquin . Monty was super helpful. He found so many different offers that went with my price range. He worked with my numbers and found me a perfect deal. Throughout the entire process I never felt pressured to buy something just because. They wanted the right deal and car for me which was truly great. Once I finished doing all the paper work I met with Will Daan who explained the insurance thoroughly that went with my car. Never have I met such great and friendly sales representatives. I left with a Chrysler 200s fully loaded in white! Definitely recommend coming here. You won't be disappointed.

This service department is flat out awful. They never update you on the status of your vehicle, the staff is unfriendly and do not care about customer satisfaction. I leased a 2015 Dodge Challenger from them in May of this year and have had popping and crackling in the dashboard speaker since having it for just a month. Over the last month and a half they have refused to acknowledge the problem, and when they finally ordered and replaced the speaker and next day the same speaker was still popping and crackling. I have my doubts they even replaced the speaker. I have filed a complaint against this dealership with Chrysler headquarters and would ABSOLUTELY POSITIVELY NEVER recommend anyone buy or lease or bring your Chrysler, Jeep, Dodge or Ram for service. They are AWFUL!!!!!

Dodge of 4 west was an absolute pleasure to deal with in regards to the purchase of my new ram. Abby Luna made it simple and easy for me to get into the truck I wanted with Absolutley zero hassle. I had negative equity in my trade in and was budgeted with a price I could pay every month both Abby and Jose Bustamante got me to my bottom line no questions asked Thank you so much Abby and Jose and thank you so much for helping me

I have had many bad experiences with different dealerships, but this one was different and dare I say, the GREATEST! Everyone was so friendly and super attentive. The floor manager Jose Bustamante was very friendly and funny. He took the time to greet me and after some small talk, he introduced me to Monty Joaquin . Monty was super helpful. He found so many different offers that went with my price range. He worked with my numbers and found me a perfect deal. Throughout the entire process I never felt pressured to buy something just because. They wanted the right deal and car for me which was truly great. Once I finished doing all the paper work I met with Will Daan who explained the insurance thoroughly that went with my car. Never have I met such great and friendly sales representatives. I left with a Chrysler 200s fully loaded in white! Definitely recommend coming here. You won't be disappointed.

The service was excellent Jose Bustamante the manager showed me that he was really there to help me get a great deal and understood my budget. I drove away with a new vehicle leaving so satisfied I would recommend him to all my family members and friends.