Reviews
I strongly recommend!! Everytime I've brought my truck in...
I strongly recommend!! Everytime I've brought my truck in for service they do a great job. I trust them with my truck and they make sure they get the job done right! The crew here is friendly and amazing!! Best service ever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve Brandt has always provided me with excellent...
Steve Brandt has always provided me with excellent service over the 10 years that I have been Buying and Servicing cars a this dealership. He has always treated me with the utmost respect and serviced my cars professionally. I would recommend him and everyone at the Bergen Auto Group.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a very good experience. The Service was great,...
I had a very good experience. The Service was great, very professional and timely. I would definitely use them again and would recommend them to anyone. I couldn't have asked for better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car was fixed on time and correctly the first time. The...
Car was fixed on time and correctly the first time. The staff is friendly and accomadating from the call center for appointments to the Service desk. I would recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I know that when I bring my car in for service, Julio...
I know that when I bring my car in for service, Julio will make sure that job is done right. I feel very confident with the work done on my Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My first Chrysler was purchased (new) 1991 @ a different...
My first Chrysler was purchased (new) 1991 @ a different dealership. I was not happy with their service department; therefore I was not a repeat customer. Because of that I bought my second Chrysler (new) 2000 @ this dealership (Paramus). I totaled my car 2005 & because of the EXCELLENT service I received from Mr. Ralph Russo, I am a repeat customer. It's been 11 years & as long as Mr. Russo is in the service department I will stay with Paramus Chrysler. He is curtious, answers all my questions, very helpful & I appreciate all he has done to make sure my car is in top running condition. Thank you Mr. Russo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am a fleet customer and have serviced my vehicle with...
I am a fleet customer and have serviced my vehicle with many other dealerships and none compare to the service I receive at Dodge of Paramus. Liza and Steve are great everytime I come in. They keep every promise made. I would strongly recommend all of my family, friends, and co-workers to use this dealer because of the great customer service I get from liza and Steve
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The experience was incredibly thorough and I felt very...
The experience was incredibly thorough and I felt very comfortable with the work done to my truck as well as the staff. This has been my best experience at a car dealership and I would recommend the service dept to everyone. Steven Bradt the Service Manager took the time to break down everything I needed, and had the patience to do so and did not rush me. He was incredibly knowledgeable and personable and made me feel like I was the most important customer there. Thank you thank you thank you for such a wonderful experience and I will be a longstanding customer for years to come - I will be telling my family friends and everyone about the dealership and how great my service experience was! Thanks again, Karen Stagg
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been dealing with Mr Russo for about 1 year now,...
I have been dealing with Mr Russo for about 1 year now, he is very professional and very detailed in his approach with my needs. I have been very satisfied with the overall service experience and most of all dealing with Ralph is always pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ralph and Steve. What can I say. Here are two guys you...
Ralph and Steve. What can I say. Here are two guys you can trust with your vehicle. They care about you. And you know how hard that is to find guys like that. They are knowledgeable, friendly,they try to get you going again as soon as possible without sacrificing quality workmanship, and they make your service experience very pleasant. Finding these guys was a gift. I will continue to favor this dealership as long as Ralph and Steve are there. Thank you again guys you are the best, Joe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair