Reviews
Outstanding Customer Service
My sales rep Matthew Frederickson was absolutely incredible from start to finish. He made my first car buying experience very pleasant! When I walked in the Dealership he was the first person to assist me and walked me through every step of the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great transaction very prompt accurate and productive
Very smooth transaction. I am very satisfied with the fast response and fast delivery. Michael was very informative and helpful to make my decision easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing!
Monah was such a huge help!! She was so nice and understanding. Made the process of leasing less stressful! Showed us our options and helped meet our needs. Mike was also very helpful and explained everything when finalizing all. Great experience at this dealership! Will definelyu recommend to others and come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy process!
I walked in after doing my research on the car I wanted. Ehad was quick to verify that they had the car in stock. Once confirmed I told him I wanted to talk numbers. He jumped right in and came back with numbers I couldn't refuse. So once I said yes, the process was quick and easy and in no time I was driving out with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A real pleasure through and through
The friendly salesman I had Carlos and also Carlos in the finance department made it all a breeze. They were so organized and had everything set and ready for me when I came in so that it went bing bang boom.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Satisfaction !!!
My recent purchase of a Dodge Ram 1500 at the "Route 4 Chrysler, Dodge, Jeep, Ram of Paramus" was an excellent experience. Sales Representative, Mark Vilardi was friendly and professional - He provided exceptional service. On the vehicle test drive, Mark was knowledgeable and explained the many new features of the vehicle. During the sales process he was patient and straightforward. Mark Vilardi took the time to make sure I was happy with my purchase. Great experience !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service
I recently switched service dealers for my Jeep and I am simply amazed with the difference in dealers. I was extremely impressed with the professionalism, kindness, knowledge And service from the entire staff at Paramus Jeep. Not only are they convent to do business with because they offer night and weekend hours. For busy individuals who are limited on time this dealer is the place to go. I have patronized this dealer twice and was so pleased. Not only is the waiting area clean, comfortable (leather chairs, large TV and refreshments) they have an IT bar for you to plug your computer in and get work done while waiting. I couldn't believe how pleasant my visits went. My car started smoking last Saturday and I drove in hoping they could just check it out never expecting to have it repaired. Not only did they give me a loaner to get me in my way but they had the parts, repaired it and had it completed by 1. This has never happened to me ever! I can't say enough wonderful things about this dealer. This is how customer service should be! THANK YOU to the wonderful staff at Paramus Jeep! Linda J. Sylvestri
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant experience
Met with Michael Higgins. He was very knowledgeable about the vehicles and financing options. He took his time. No pressure. We negotiated a price that we were both comfortable with. They have a good selection of vehicles and options. I was more than satisfied. If you go there then ask for Michael Higgins.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service on Chrysler
I've been using this dealership for the past 6 years with Ralph Russo. I've never been disappointed. He is a great asset to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealer and service group.
Had an issue with a rear light on a new vehicle. Took it in and they resolved without a question. Joe is great in service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair