Skip to main content

Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service! Would Recommend

Very charismatic and helpful. Was a pleasure from start to finish. I would recommend anyone looking to purchase come here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good salesman

Found what I am looking for. The salesperson was on poimt. The lease deal was very good. I like the way we set up the deal ans my sales rep was vey good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Easiest and Shortest vehicle transaction.

Day Time Sales Manager and Richard Jest were understanding to recent events and recognized I had little desire to sit the usual back and forth negotiations. I wanted a particular car however, the dealership at the time, did not have a vehicle available but together we agreed upon a price and a car. The easiest and shortest vehicle transaction I have ever experienced. Satisfied 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No hassle positive experience

I visited the dealership not expecting to buy a car that day. The dealership was 40 miles from home but they had the car I wanted. The sales associate, Fausto Montano, was very knowledgeable and made me an offer I couldn't refuse. The finance manager and everyone else at the dealership were very welcoming. It's a no-pressure, high satisfaction dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not bad at all

Sales Person (Mike) tried his utmost to listen to our needs and helped us get what we were only looking to get. Grand Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Competitive prices

They beat my lowest price by almost $100.00 a month. I stopped around, couldn't beat the price. I will recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Liars and crooks!

SCAM ALERT!!! My husband and I were interested in a low-mileage, low-priced lease for our smaller family car so we headed to Rt 4 Jeep to look at the Renegade. We worked with Joe, who seemed very nice, and in no time we had a deal! We shook hands and waited excitedly for our new car! Half an hour of waiting later, Joe comes back and tells us all of their low-end Renegades had sold since we got there and we could take a higher end one for a higher price (surprise, surprise). So we headed out the door. Something didn't sit right with me, so about two hours later I called back and asked if they had any of the base Renegades in stock. The woman on the phone said she had four but she double checked and said they still had one. I explained what had happened in the morning and if they would still honor the deal on their remaining vehicle. She said she would call me right back (she didn't). So I call again, I get Ryan, a manager and he says he will call me right back (he didn't). I call yet AGAIN and I'm given James in Internet sales who is dripping with apologies as he explains that they have too many salesmen and managers and can't keep up with what cars are still available. It's all bull, really, considering later in the day we called and they "still had one".... So, buyer beware their slogan is a lie, they will not meet your financial needs and they are not always less. They lie and scam and give you their best "sleazy car salesman" to make you smile while they're screwing you!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Certified pre owned Wrangler. Jeeps

No pressure. Understanding and pleasant sales staff. Micheal Higgins did an excellent job. Have a large variety of certified pre owned Jeeps. I purchased 2 over a10 month period

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service by Salesperson Mr.Kandil

Sales person was very friendly and understanding of my needs and wants. He was very helpful and professional. Joe Kandil made my leasing experience very smooth and less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

good buying experience, clean and nice facilities

friendly, business-oriented atmosphere, willing to compromise to make a deal to satisfy customer needs. Negotiating in a timely, respectful manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No