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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Smooth transaction.

No fuss transactions. The personnel were very friendly. Mike (finance person) was very knowledgeable and very friendly. He made us feel comfortable and well informed of our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kenneth, your fantastic review was quite a refreshing read! Congratulations on your new car. I am very happy that Mike and rest of the staff were able to provided you with pressure-free, efficient and well-informed customer service. Don't hesitate to reach out if you have any further questions or car needs in the future. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Lawrence - Best salesman east of the Mississippi

Came in for a new 2017 Compass and was treated like royalty! Lawrence is beyond helpful and knowledgeable on everything Jeep! Not only that but he's extremely kind and has an awesome sense of humor. Definitely one of the best salesman I've ever had!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service. Professional, friendly atmosphere

Everyone at the dealership showed genuine concern and interest in my needs. Friendly, professional and courteous. My sales consultant Kenny was relentless at getting me my vehicle my vehicle. Great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the wonderful compliments, Lea! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great first experience

My saleswoman Monah was wonderful! She was very knowledgeable, explained everything very well and answered all my questions. I felt like I was talking to a friend when dealing with her, I would recommend her to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Megan! I'm glad to hear that Monah was friendly and knowledgeable during your visit! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Excellent Sales and service

From the moment I went online and requested information, the staff was eager to meet my needs. I walked in, negotiated hassle free. From the internet sales rep, sales person, manager and finance department, everyone assisted and made my visit a smooth one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sean, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Sal Abdallatif

I was curious about a Dodge Durango. I was introduced to Sal. He is very enthusiastic about showing my options but not pushy. I explained to him I was not interested in making a decision today and was respectful of thatI believe he will continue to be an asset to your group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your review, Jonathan. I'm glad to have Sal on our team and that we were able provide you with a positive experience during your visit. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Dodge Charger R/T Scatpack

Lawrence was great! Excellent salesperson. Honest, down-to-earth, extremely friendly and patient! We went through multiple makes and models before we finally landed on one that I liked. Afterwards, we drove together to the gas station to fill up the car. I offered to drive him back, but he insisted on walking. Make sure you ask for this guy when and if you visit this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the nice review, Samuel! We really appreciate this feedback and I'll be certain to share your compliments with Lawrence. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

very good service

We did not feel pressured by our salesperson at all and we felt he was very honest with us regarding the pros and cons of certain vehicles. This made our experience very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review, Gary. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Chrysler Dodge Jeep Ram of Paramus. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great service!

Very happy with the service here.Was helped by the salesman Ehab who was very nice and helpful in all aspects. He was very patient and knowledgable about the cars. He was honest and upfront and didn't try to squeeze every penny out of us but rather cared about us receiving a good deal. Very happy with the quick, easy, and honest service provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maggie, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Ehab was able to gain your trust in our business. We look forward to servicing your future automotive needs! Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great!

Very happy with the service here.Was helped by the salesman Ehab who was very nice and helpful in all aspects. He was very patient and knowledgable about the cars. He was honest and upfront and didn't try to squeeze every penny out of us but rather cared about us receiving a good deal. Very happy with the quick, easy, and honest service provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maggie, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Ehab was able to gain your trust in our business. We look forward to servicing your future automotive needs! Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager