Chrysler Dodge Jeep RAM of Paramus

The freedom of which I was allowed to select my choice. The knowledge of the agent The friendliness of all the representatives I interacted with, whether directly or indirectly And the transitional processes (for even though I experience some delay it was not frustrating

Very happy with the service here.Was helped by the salesman Ehab who was very nice and helpful in all aspects. He was very patient and knowledgable about the cars. He was honest and upfront and didn't try to squeeze every penny out of us but rather cared about us receiving a good deal. Very happy with the quick, easy, and honest service provided!

Mr Micheal aglialoro had a good personality,a good dispositon, was professionalism every way, very detailed and informative. He was caring on our needs and patient.

Brief history: PreApproved through our credit union. Just needed to pick out vehicle and credit union gives us a bank draft up to the amount we can use to purchase. We have used this method to purchase a new Traverse for me in March 2016, a new Silverado for my husband June 2016 and a new Silverado for my middle son May 2017. My oldest son wanted a Dodge Charger. After searching several dealerships and even visiting some I CALLED this dealership one night about 8pm/8:15pm. We had seen the car my son wanted online. I was told the people who handle phone inquiries left for the day and I could call back in the morning. I said I wanted to speak to a salesperson. The lady on the phone was very reluctant to get anyone on the phone to assist me. Finally Mark V. came on the phone. He was very short and tried to get me off the phone fast without really answering my question. I wanted to know before I took the day off work and drove to NJ from Pennsylvania if they had the car they advertised online available and would it be available for the price advertised. After I hung up my husband decided we would take the ride. Mark V did call me the next day to see if I was coming in and I told him I was on my way. We arrived-saw the car and decided to negotiate price. We explained that we would not need financing more than once! After we agreed on a price and the contract was drawn up we arranged to come back to pick the vehicle up because we hadn't received the draft from the bank yet (they Fed Ex it so you get it quickly)Before we could leave the dealership Mark V. told us his finance guy wanted to say hi. So we went over and he tried to convince us to see if they could beat the deal our bank was giving us. I got nasty because I thought I had made myself clear numerous times during our several hours at the dealership that I was not interested in their financing.This was Wednesday. We actually came home to the check being here so we called and said we would pick the vehicle up sooner. Mark V wanted my husband and son to return the next day but my husband couldn't miss work again so they went back to the dealership Friday with the check and instructions for the dealership from the bank. The dealership refused to give my husband and son the vehicle. They said they wanted to hold the check for 3 days to see if it cleared and then we could come back for the car. They said they didn't know if my husband and son were "going to take the vehicle, ship it to a foreign country and cancel the bank draft" YES THOSE WERE THEIR WORDS! I failed to mention at the time of purchase my son was ACTIVE DUTY in the US ARMY. Did they say this because my husband is Hispanic? I have no idea where they would get off saying something like this and accusing my husband and son of any deceitful intent! They bullied my son into filling out a finance application through Allied Bank while my husband was trying to call our bank. The people at the dealership refused to talk to our bank. My husband started getting loud and FINALLY the sales floor manager called and spoke to our bank. He came out after speaking to them and said "It is company policy to not give out vehicles until money is cleared" He said he would go with his gut and let them take the vehicle. My husband tried to get the application back from the financial officer before he ran my son's credit for a loan he didn't want or need but my husband was yelled at to get out of his office and then the financial officer took the application and ran out of his office. My husband only received a COPY of the application. They told him they shredded it. I THINK THEY ARE LIARS! If my son didn't want that car so bad I would have told them to go screw themselves and went elsewhere. We won't make that mistake again! I also have my son monitoring his credit to make sure these xxxxxxx' don't use his information for anything. DO NOT TRUST THIS DEALERSHIP!

Great customer service. They explain everything in detail and make sure that you leave happy. Very friendly and kind. They made sure all my questions were answered.

Osiris Polonco made this experience painless and wonderful. I told him what I wanted and what I could afford and he made it happen. I would greatly recommend him.

Great people, stock, and facility. Ken did a great job introducing me in detail to the Jeep brand and working with me to find a unit that met my needs.

Went to visit this dealership in hopes of finding a vehicle that suits me. With the help of Sal and the rest of the team we were able to find something that worked for me. If you are looking for a pleasant experience, go to this place.

This place is great! Friendly people and great service. Went with a used car that was in very good condition and got it for the right price. Sal helped me out and was willing to go the extra mile to find a solution. If you need a new or used car this place is definitely worth a shot.

Mat Talmo and Warren Talmo made my experience at the dealership very comfortable and assuring. Mat asked me to drive my car of choice to see how I liked it, and I liked the Jeep very much. Mat also expedited the process by speaking to my insurance agent personally, when I was having trouble getting them to send the insurance verification. Both Mat and Warren listened carefully to what equipment I wanted in the car and found the right one for me. They also gave me some recommendations which helped me decide on which car that I wanted. I am very satisfied, and I will send friends to the dealership to see Mat or Warren if they ask about purchasing or leasing any Chrysler product. Thanks to both of you. I love the car. Anthony Cardinali