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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Outstanding!

My sales associate Mike Aglialoro was excellent! I knew what I wanted had done my homework and he made it happen. You guys were right on with my trade-in value. I'm a happy girl with my GC-SRT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Hard working sales team that goes above and beyond for their customers. Valentine Robinson and Jose Bustamante care about getting customers cars they need within the range they can afford. Expert service!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This guy is amazing

He's help me on many of my vehicles that I purchased there and couldn't be more perfessional if he tried I give him 10 Stars out of 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

In and Out faster than I could blink

Returned a previous lease and leased a new vehicle, was in and out of dealership before I could blink. Osiris was a great help, understood what I wanted in a vehicle and brought me exactly what I wanted at a price i was more than happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review! I'm very happy to hear that Osiris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Best Jeep Dealership in North Jersey.

This dealership is very professional, easy to deal with and the transaction happened fast. Good communication throughout the process, no surprises. All around a very easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

They go above and beyond to help

The honesty and clarity conveyed by all the representatives that assisted me, be it financing or the salesmen, was what ultimately led me to purchasing a near vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

the customer service and politeness was great for me . good experience with car salesman as well as the over all process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Service

- the honesty of the sales person - the transparency of the terms - the process to finalize the deal was very smooth and short

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. At Chrysler Dodge Jeep Ram of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Clean facility, wonderful experience

Edwin was my salesman... He helped me decide which vehicle to purchase... He was very knowledgeable and did a great job making the sale easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Proceed With Extreme Caution!

Extremely Shady Service Department. Warranty repairs aren't done properly or even done at all. Horrible Service Department! They also try to get you to pay for things that are under warranty. Then once they realize they can't pull that s**t on you. Oh wait here it is. It's covered. After a $1800 quote.. doesn't matter because the problem never actually gets fixed. They also will give you a loaner with no gas that's dirty and full of dog hair.. Great dealership! So much for spending over $40,000 here! I got treated better with my Kia that was half the price!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.