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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Clean neat facility and service

Very nice people around no hassle went with wife and son, while I was getting into business they offered my son to go sit in the cars watched tv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Winston, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

General

This was my 1st visit at this location and I can say that I had a Great experience. Don was patient, friendly and most of all professional. Also the financial guy was informative, and work hard to get me approved. If you have bad credit or not credit they make sure you leave with a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Got my Durango. Yay!

The staff was super friendly and helpful. I was really nervous since I had not financed a car in 13 years. It was a good experience. Mark V was accommodating and got me into the vehicle I really wanted! No Settling!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Mark made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great experience

I just wanted to see the best option at the end of my lease and I was lucky to have Don Helhananov as sales representative; he was excellent and very friendly and helpful. We reviewed the options and he offered me the best possible deal. I am very happy how all process went through and I really recommend Don. Thanks Don for your great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Experience

Everyone was so friendly and was a great experience. Would definitely recommend. Monah Ghazal was great to work with was able to answer question, no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. At Chrysler Dodge Jeep of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great service. The place was clean and offeredfood

Friendly staff. Accommodating. The process was quick and everyone was nice. They made sure my new car was clean and answered all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kristina, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Excellent salespeople in dealership

Great salesladies in Abby Luna and Kiki Conner. They were friendly and courteous. They made the transition to a new car very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Example of a Topnotch Team!

After setting out and getting contact regarding my vehicle purchase, I am happy to say that I chose the right place. It was a unique and wonderful experience that could not have happened without Jay Murali and his team(Including Don and Kareem). Thanks so much for making such a major decision a seamless experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience at Chrysler Dodge Jeep of Paramus. If you ever need anything in the future, please don't hesitate to let us know. Take care! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Review on Mr. Osiris Polanco

Osiris Polanco was a very good salesman. He took my family and I into consideration when guiding us to the right sized vehicle for us.Osiris took his time and effort to work with us as far as our budget was concerned. He was very polite and knew his job thoroughly. I actually felt like I have known him for years and would choose him again in the future.You should be proud to have Osiris on your team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Smooth process, professional staff

Leased my Jeep Compass from Chrysler Dodge Jeep and I must say the process went extremely well. Michael Higgins was my Salesman and he was very professional courteous and most importantly he listened to what I needed and helped guide me to through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ralph, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Dean Redmond | dredmond@rt4cars.com | General Sales Manager