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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Traid in

Had a wonderful experience loving my Jeep Compass Edwin it's a great salesman wish i would deal with people like him every day overall the service was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership. Had large selection of vehicles

No pressure. Don spent time with me and didn't pressure me at any time to make a deal. He was happy to show me multiple cars. The dealership carried a large selection to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Salesman was very nice and helpful. And helped me find what was in my price range seeing that it was the.first time leasing a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience !

Romeo the salesman, Dean and Augi in financing were great. Made the whole process smooth and not stressful. Had us in and out in around 1 hour which was great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great first time experience.

Michael Higgins, was friendly and profesional. He got me in the vehicle I wanted, with the right price. Left happy with my purchase. Go in ask for Mike Higgins, you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and helpful

Very happy with the service and professionalism in sales in particular Carlos belaunde he helped me reach my goal and answered all my questions to my satisfaction to make my purchase of my new Jeep possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience buying a jeep

Michael Higgins was my salesperson at the dealership. He was extermely helpful with a sense of humor: he made the whole process easy and worked around my schedule and needs. Not only he was very informative during the process but also keeps in contact after the purchase. I would defenitly recommend Michael and the whole team at the dealership. I am looking forward to working tomorrow with them in the future .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A must visit dealership!

Very pleasant experience. The salesman (Anthony) was very knowledgeable. I'm a picky buyer and they won't above and beyond to meet my needs. Highly recommend this dealership to anybody

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

Frank our salesman was patient and definitely was helpful throughout the long process. He provided details on how to go about getting our next family vehicle. I liked his honesty as well as knowing he waa a veteran as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Don't lease a car here.

Horrible experience! Stay far away! You may think you are getting a good deal , but you will pay big time in the end! They charged us for wear and tear they said was "damage". Two separate auto body places looked at it and said "You have got to be kidding!" Everyone we spoke to at the dealership and Chrysler Capital claimed that they had nothing to do with the matter. They were cold and rude. Everyone, including Kiki Konner, was only interested in selling or leasing us another vehicle. (We were not interested. They had no clue of the connection between customer service and return business. ) The car we were turning in had only 22,000 miles, but that made no difference. We would not deal with any of these people again, and will warn as many people as we can to stay away from this dealer!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.