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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Great service

Ralph was amazingly helpful and easy to work with. The process was smooth and we had to communicate a bunch of times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Matthew! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ralph was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Worst of the worst

Wife's Jeep Liberty was there for airbag module, tech Menhdi broke out centre console ripped out 4wd handle cable bushing and busted 4wd switch, was when I complained Mark told me everything is rotted out he, not making good for it. I brought it to my mechanic he said who ever worked on our jeep was an animal! It cost $200. To repair the damage from free recall. If you like your jeep stay away from these schmucks!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great selection and service

Valentin was great to work with in selecting my used Jeep. We had a great rapport and I would recommend him to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review, Andrew. We are pleased to hear that Valentin was able to provide an efficient and overall positive experience. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great service

The sales ralph Rodriguez was great and I got a great deal with no hassle. I also got my car the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Indira, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Service! Great salesman! Great Deal!

Great service! Grear Salesman! Great Deal! Would definitely recommend this dealership to friends and family! Very satisfied with my deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Natalie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Buying a Challenger is made easy

I have been in the market for a Challenger for over a year. Admittedly, I am a difficult buyer. Rich Jest made the process both simple and comfortable! Communication was great and he answered all of my questions. There were no pressure tactics and it made the transaction easy. I am looking forward to driving my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit. Thank you so much for your business and please let us know if there's anything else we can do for you. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great experience

My girlfriend and I had our minds set on getting a Dodge Charger and when we saw that the Paramus dealership, had the car we wanted in stock, we rushed there. Once we arrived to the dealership Fausto Montono assisted us right away and ensured us that he would get us a good deal. He did exactly that, I searched all over the tri state area and nothing came close to the lease prices they were offering us. I am very pleased that I came across Chrysler Jeep Dodge of Paramus. Thank you Fausto for making sure we left as happy customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daniel, congratulations on your purchase! We appreciate your comments and are happy to hear that Fausto was able to meet your needs. At Chrysler Dodge Jeep Ram of Paramus, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Professional

Professional And informatiive service from the moment that i walked in the door upto the delivery of the car in general it was a excellent experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review on Cars.com. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Salesman

Our Salesman Valentin was great to work with. He wasn't salesy either which I like. He was down to earth and genuine. He and the dealership were very accommodating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maria, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Chrysler Dodge Jeep RAM of Paramus! If there is anything else we can do for you, just give us a call! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Good sales person!

Dealing with Abbey was a pleasure she was very helpful and genuine she is a big part of me making my purchase there

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Timothy was able to provide an efficient and overall positive experience. Dean Redmond | dredmond@rt4cars.com | General Sales Manager