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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Excellent place to buy a vehicle

I would just like to take the time to thank Monah for making my experience at Route 4 Chrysler Dodge Jeep Ram a fantastic one. She has great customer service skills, is very personable and provides world class service. I would also like to thank another one of your employees, Heather. She recommended me to come to the dealership and I'm so glad she did!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know Monah was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Service, unbeatable prices , Carlos Belaunde

Carlos Belaunde is the best! american car , best price best service, i love this place, great . thank u telling all my family freinds nice ppl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Not pushy salepersons

they were easy to work with and very helpful, did not seem overly pushy and try to push me into a car i did not want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Working with Rich at Paramus Jeep!

This was my first time dealing with Paramus jeep. Working with Rich made things easy. I was coming out of another jeep well over my miles and was concerned about still getting something I wanted but remaining within my budget. Rich was extremely helpful working through that priorities and process. It was refreshing to only have to say something once to someone who gets it. Very happy with my new Jeep ! This is your contact ; Richard Jest Sales Consultant Chrysler Dodge Jeep of Paramus 201-488-9000

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Mike! I am thrilled to hear that you gave us a second chance and we made it a positive experience. Shopping for a car should always be a fun and exciting experience and I am glad we were able to help. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Awesome

Our sales rep was great. He was very helpful. Gave me a great deal on the car I wanted. Went very smoothly and he was able to answer all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great salesman

The young man whom handled my purchase, Gabriel Fuentes, was very clear and extremely personable and professional. I would not only buy from him again but intend to refer my brother.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Gabriel was able to provide an efficient and overall positive experience. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Chrysler of Paramus

Friendly and prompt service. Everyone we met during the buying process was accommodating and knowledgeable. I would recommend this dealership to a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Frank, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Chrysler Dodge Jeep RAM of Paramus! If there is anything else we can do for you, just give us a call! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Experience

Anthony did a fantastic job for me. He went above and beyond to get me a great deal and helped me after the sale to make sure everything worked for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Excellent, price, service and comittment

Mark, Leo and the financing gentleman were outstanding. I would recommend them to anyone looking for a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Chrysler Dodge Jeep of Paramus and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Dealership

Lawrence Vitulli and staff were nothing but professional, and courteous my family and i were very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Dean Redmond | dredmond@rt4cars.com | General Sales Manager