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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Mike D.

My salesman Matt Talmo was excellent, a true proffesional. no hassle salesman, he was honest and knew his stuff and all the vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great customer service

Edwin Sarita was a great customer service representative, he answered all our questions and adressed all of our concerns in regards to a car trade and car lease. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Estefania, we appreciate you for taking the time to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great experiance getting a new car

Over years, I dealt with many dealerships. This is my second vehicle that I got from the Chrysler Dodge Jeep of Paramus. I had a great experience dealing with the sales team. Especially, I would like to thank Jessica Jackson and Manny Andujar for the smooth process. In summary, I would definitely recommend this place for my family and friends. The process was quick. In total I spend minimal time in the dealership. There was no long discussions, quick presentation of numbers that I needed to see. My trade in, was fairly valued, which is not easy to come by. Lastly, they honestly answered my questions and provided information in order for me to make an informed decision. So far, all I can say is THANK YOU it was a pleasure, and please do not lower these standards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Andrey. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Durango truck search

Everything went smooth and quickly. No hassles. Staff was friendly and Matt did a good job taking care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. At Chrysler Dodge Jeep RAM of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Clean Facility

Good Overall Experience, Took a little too long to get me in my car, I sat in a chair for 2 hours doing nothing before I signed my documents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. At Chrysler Dodge Jeep RAM of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Outstanding & genuine customer service from team!

The entire team was extremely helpful, genuine and accommodating throughout my entire visit and I cannot thank them enough. They went above and beyond to help me leave with exactly what I wanted! A big thank you to Edwin & Kareem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day, Allison. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Outstanding & genuine customer service from team!

The entire team was extremely helpful, genuine and accommodating throughout my entire visit and I cannot thank them enough. They went above and beyond to help me leave with exactly what I wanted! A big thank you to Edwin and Kareem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. At Chrysler Dodge Jeep RAM of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Sales staff was professional and understanding

I dealt with both Sales Associate Carlos and Finance Manager Manny and they helped me out tremendously. They both were friendly and understanding of my situation of needing a new car. I'd recommend them both to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Outstanding dealership

Romeo was very professional. Took the time to make me feel confident in my purchase. It was a very smooth easy experience. I highly recommend this dealership after my second purchase into years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Linda. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great service

Jason Martino is the best.Rock bottom price no playing around.And Ralph in service you can not ask for more.This is my 5th Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Dean Redmond | dredmond@rt4cars.com | General Sales Manager