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Chrysler Dodge Jeep RAM of Paramus

(1,332 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 910-3023 (888) 910-3023
Used (888) 432-9577 (888) 432-9577
Service (855) 918-6526 (855) 918-6526

Reviews

(1,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.

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Jeep Paramus lease

They were very accommodating and reasonable. My dealer was very helpful and got us a favorable price on the jeep I was interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eufemia, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been reasonable and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Sales experience

Mike was great and transparent. My only complaint was the time to complete the transaction was long - over six hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marc, thank you for the review and congratulations on your purchase! Our customers' time is valuable to us. I'm sorry to hear about the large amount of time you had to spend here to complete the transaction. Please contact me at your earliest convenience so we can discuss this further. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great service

I was apprehensive about returning due to my last unsatisfactory experience 3 Years ago. However yesterday CDJ OF Paramus thoroughly redeemed themselves. Excellent salesman, quick deal, and they made good on their promise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Tammy! I am thrilled to hear that you gave us a second chance and we made it a positive experience. Shopping for a car should always be a fun and exciting experience and I am glad we were able to help. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great Help

Plain and simple great help great people great truck. If your looking for a ram go here. Was in and out got a great price. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Chrysler Jeep Dodge of Paramus! If there is anything else we can do for you just give us a call! Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great. Fast. Friendly!

This is my 4th lease. I love my jeep. Sent my son and daughter who also are leasing two cars also for the 4th time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lorraine, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your lease from Chrysler Jeep Dodge of Paramus. We can't wait to see you for your next visit! Regards, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Great customer service

Mike Hickey was very helpful and very attentive to our needs. He went above and beyond to make our experience run smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're excited to hear that Mike took care of you and that everything went very smoothly. We hope to see you again in the future. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Excellent Service

Everything was very pleasant and the entire process was very comfortable and smooth. I am extremely happy with the service that Anthony Bolotta gave us, his an excellent sales rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anagilda, we appreciate you taking the time to leave us a great review! Congratulations on your purchase. We are pleased to hear Anthony did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Paramus Jeep Dealership Experience

The customer service was superb. Communication was great and I felt very comfortable. I felt a sense of trust, which is something one hardly feels at a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alessandr, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Chrysler Dodge Jeep Ram of Paramus. Please feel free to contact us if you have any questions on your new purchase. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

Good experience

It was fairly quick and easy. The salesman was informative and friendly. They could have prepped the car better. Their excuse for it not being prepped well was that I got a good deal. Believe me. I didn't get that good of a deal! But overall it was a good experience

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Dean Redmond | dredmond@rt4cars.com | General Sales Manager

excellent service

Very organized and efficient a pleasure to work with, very fair to deal with and our salesperson, LARRY WAS GREAT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello William and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Larry was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Dean Redmond | dredmond@rt4cars.com | General Sales Manager