Reviews
It was great working with Hamad. He was very helpful and...
It was great working with Hamad. He was very helpful and found the exact car we were looking for. We would highly recommend him to our family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beth, thank you for the positive five-star review! It's great to know you had such a pleasant experience working with Hamad and we look forward to working with you again in the future!
Just left the dealership an hour ago and to say the least...
Just left the dealership an hour ago and to say the least this dealership gave me the worst vibe and that says a lot being loyal to Honda for over a decade. First things first. All dealerships are low on cars because of chip shortages and don’t have vehicles to sell. What kind of deals does this dealership have to offer its loyal customers? A 6000$ mark up on the price of the truck because “availability”. Attached I have shown their picture directly from the website with the MSRP of the truck (Ridgeline) precisely crossed out in red and on the bottom it says they’ll have a great deal for you…lol. Upon arrival we were trading our vehicle in and according to KBB the value was 14,400. They offered 11,000 initially and like I said a $47,000 truck that on their website they show $41k. Don’t get me wrong, I understand the dealership needs to make its money too, but you’re making money on my car, and you’re charging your loyal customer 7k more on a truck? What a joke. I came with the intention of doing business, with a number that was doable, with my math correct. Thankfully I found a location that only raised the price 2500$ and not 7,000$. Don’t waste your time going to this location. They’ll have their super scary sales guy named CJ come out and try to intimidate you into purchasing a $40,000 for almost $48,000 with a 5% interest rate, belittle you and your trade in value, raise his voice at you and hope you budge. I’ll take my business to another dealership. Buyer beware! PS: Morehead Honda doesn’t mark up prices for their loyal customers. I’ll wait until they have one before I ever contemplate dealing with CJ again. Mr. CJ is a bully, manipulator, and belittles the customer with intimidation.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.
I was looking for my first car with my parents and...
I was looking for my first car with my parents and thankfully got helped by Hamad. He was amazing and really helped us figure out our best fit. He made the entire experience more enjoyable and informational while also making sure we were okay throughout the journey of finding a car. Honestly so thankful to be helped by him, he was wonderful and I got to walk out with my perfect car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent feedback, Victoria! It sounds like Hamad went above and beyond to assist you during your car buying experience. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark. We look forward to working with you again in the future!
Mr. Hamad was a great person, very helpful. He made sure...
Mr. Hamad was a great person, very helpful. He made sure we got what we needed. I will recommend your dealership to all my friends and family. We were very satisfied with his work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We're so pleased Hamad could assist you and make your experience a memorable one!
I had the best experience at DCH Paramus Honda. This is...
I had the best experience at DCH Paramus Honda. This is my 2nd car that I’ve gotten with the help of Hamad. He was extremely helpful in my decision making. He gave me all the best options that would fit what I was looking for. He answered any question I had and had me feeling confident in my decision! I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maryan, thank you for the excellent feedback! We truly appreciate your kind words and your loyalty to our dealership. We look forward to working with you again in the future!
I’ve been in this specific dealership before, and I knew...
I’ve been in this specific dealership before, and I knew I would still have the same great service as before. I’m certain that this will be my go to spot in the eventuality that I get a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive five-star review! We truly appreciate your kind words and your loyalty to our dealership!
I had a great experience here leasing a CR-V today. Hamad...
I had a great experience here leasing a CR-V today. Hamad was amazing. He listened to what I was looking for, was not pushy in the slightest, and took a ton of time both during the test drive and after I signed all the paperwork showing me all the features in the car. He was committed to ensuring I was comfortable in the car and really understood the way everything worked. I would recommend him to any of my family or friends looking to buy or lease a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Meghan, thank you for the exceptional feedback! It's a pleasure to hear that Hamad could assist you and provide you with excellent service. We hope you love driving around in your new CR-V and we hope to see you again soon!
Billy and Hamad were the most professional,...
Billy and Hamad were the most professional, knowledgeable, and completely thorough representatives for Honda that you can encounter. They are an asset to the Honda family. Our experience was pleasurable and we are extremely satisfied. We are happy to be apart of the Honda family. From now on when we send people to Honda we are going to send them to Billy and Hamad, they are exceptional at their job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Antoinetta, thank you for taking the time to share your experience! It's a pleasure to know you had such a great experience working with Billy and Hamad and they were able to provide you with outstanding service. We truly appreciate your kind words and hope to see you again in the future!
my experience with dch honda was great....the transaction...
my experience with dch honda was great....the transaction went efficiently, smoothly and in a very organized manner -thanks to the excellent efforts of sales person Alex Barnabe. His wonderful people and professional skills made the transaction and experience mutually satisfying to me as a customer- and to dch honda. He is helpful, informative, knowledgable and very communicative- having a way of making the customer feel confident in the purchase, and very much satisfied. He is-also- very helpful in moving things along and giving full focus to the customer he is dealing with-this is why his customers keep returning to him for future trasnsactions with dch honda......Alex should be acknowledged and rewarded for his excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the exceptional five-star review! It sounds like Alex went above and beyond to assist you and provide you with outstanding service. We're so happy he was able to make your experience a memorable one and we look forward to working with you again soon!
Elvis Opuku helped me and walked me step by step through...
Elvis Opuku helped me and walked me step by step through the process. If it were not for him I would’ve walked out. He was courteous and knowledgeable. My experience was smooth bc of him. Mr. Park in Finance was also knowledgeable and courteous. I would only recommend if Elvis was the salesman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shani, thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to make things right. Please call us at (201) 426-4676.