Reviews
Beware of these up-sellers! My 75+ year old mom took her...
Beware of these up-sellers! My 75+ year old mom took her 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking her key fob for a malfunction, DCH told her she needed new door locks at the cost of $1000+! She unfortunately said yes without consulting with me first. How dare you, DCH Paramus Honda, take advantage of a senior citizen living Social Security check to Social Security check!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide your feedback, George. On behalf of the dealership, we apologize for your mother's experience with us. We'd like the opportunity to speak with you and make this right. Please contact us at (201) 426-4676.
I have always had great experiences in getting cars from...
I have always had great experiences in getting cars from DCH Honda in Paramus. Their sales rep Alex Bernabe has never disappointed. I have visited several other dealerships and always come home to Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent five-star review! We're happy to hear Alex could assist you and make your experience one to remember!
My service advisor Natasha Nedd was very helpful and very...
My service advisor Natasha Nedd was very helpful and very professional. If I need any service in the future, I will ask for her personally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us, Alex!
My experience at DCH Paramus Honda was extremely...
My experience at DCH Paramus Honda was extremely satisfying. Dennis Estrada help me through the process of financing my first car he is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback regarding your recent experience with us!
David was very helpful throughout the entire process of...
David was very helpful throughout the entire process of purchasing my first car, even staying 2 hours past closing time on a Friday. He was aware of all the promotions going on, and helped me get an amazing deal for a 2021 Honda Pilot. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Annie, we appreciate you taking the time to provide such great feedback! It sounds like David went above and beyond to provide you with amazing service. We hope you love driving around in your new 2021 Honda Pilot!
Marc was great! He aided me in everyday possible. He...
Marc was great! He aided me in everyday possible. He followed up frequently throughout the process and even after. He was friendly warm, very accommodating and on top of everything and even more that was required and asked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's a pleasure to know Marc went above and beyond to make your experience an excellent one! We truly appreciate your kind words and look forward to working with you again in the future!
Outstanding costumer service. the people I met there did...
Outstanding costumer service. the people I met there did “excellent” helping me to find a good deal. I would give 10 of 10 to the saller.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the exceptional five-star review! We truly appreciate your kind words!
Marc Garcia is the man to get you set up with your dream...
Marc Garcia is the man to get you set up with your dream car. He is Pleasant, professional and dependable. Marc is the best! Thanks Marc
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the exceptional five-star review! We truly appreciate your kind words!
Great Thanks and Cheers to Mr. Alex Bernabe (and Mr....
Great Thanks and Cheers to Mr. Alex Bernabe (and Mr. C.J.) for a professional, friendly, and informative costumer service. We were looking to replace our old car by leasing a new vehicle, and we found the right car that best fits our needs. All our questions and concerns were answered and addressed, respectively. All paper work was done promptly. We traded-in our old car, and left with our new car after paper work was finished. Thanks again for a great, prompt and excellent service!!! 10 stars!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent five-star review, Gerald! It's a pleasure to know our team was able to assist you and make your experience so good. We look forward to seeing you again in the future!
We have been leasing from DCH over 10 yrs. Hamad Deeb is...
We have been leasing from DCH over 10 yrs. Hamad Deeb is the reason we keep going back. He goes above and beyond. Always courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide such great feedback regarding your recent experience with us! We're happy Hamad provided you with such great service and we look forward to working with you again in the future!