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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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The best sales person hands down Mr. Osvandy Arias

i went to just look and Mr osvandy Arias the sales man was so amazing and patient. He took me step by step told me to test drive a few cars i like. once i picked the 2017 Honda accord sport he took care me . I never received that kind of outstanding customer service in my life. If you want to buy a car please go to him. He made me feel like i was his family,. He checked on me a few days later and made me feel so happy to purchase my first car. Thanks to him, i am so happy. im so happy im so happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Celeste! It's a pleasure to hear that Osvandy went above and beyond to make your experience an excellent one. At our dealership, we strive to provide exceptional customer service. We look forward to seeing you in the future!

went in to get a quote With Ray Crespo. He was great and...

went in to get a quote With Ray Crespo. He was great and helped me come out with a brand new 2020 Honda HRV (my dream car). I didn't think I would be driving home the same day in a new car.. My credit was not at its best but Ray worked wonders and work out a good deal that was within my price range.. My experience was so good I had my sister in law come the following day to get a Honda Civic 2020.. thanks ray for going above and beyond for us I kno we weren't so easy to deal with lol.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We truly appreciate your kind words, Laura! We're so happy Ray was able to help you find your dream car. We hope you love driving around in your new Honda HR-V!

I had an amazing experience again !! I felt completely...

I had an amazing experience again !! I felt completely taken care of and the whole time I was informed of the whole process. I will definitely recommend this dealer to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to leave a positive review! At our dealership, customer satisfaction is our top priority and we're happy we were able to go above and beyond for you!

After a slightly disorganized start, possibly due to...

After a slightly disorganized start, possibly due to understaffing, our experience with Alex was extremely professional and rewarding. He did not pressure us, listened to out concerns presented is with options and finally negotiated an excellent deal. I would recommend him highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Mike, thank you for the five-star review! We're so happy Alex provided you with exceptional service and made your experience a memorable one. We appreciate your loyalty to our dealership and look forward to seeing you again in the future!

Satisfied customer

My sales guy Hamad was excellent. I purchased a 2020 Honda Passport about 3 weeks ago and I love it! My overall experience with DCH Honda Paramus was excellent. I Pitched my deal and he made it work!!!! Went over all the features of my vehicle. Made me comfortable enough as to what I was driving out in. I called it with a minor detailing issue. Without hesitation Hamad got me over Laura Gonzalez who is the Customer Service Manager of the dealership. She immediately got me an appointment connected me with whom I needed to deal with to resolve my issue. Thanks to them I will definitly be back and recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great feedback! It's a pleasure to hear that our team was able to assist you and make your experience a great one. At our dealership, customer satisfaction is our top priority. We hope you love driving around in your new Honda Passport!

Hello guys ,I am Van Lee thank you to all of you guys !...

Hello guys ,I am Van Lee thank you to all of you guys ! You guys are great ! Help me got my car ! I don’t drive yet! Just want to get it and wait until it’s safe out and start to enjoy it !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the great review! We're so happy our team was able to assist you and help you find your next vehicle!

Dch honda of paramus provides great customer service. The...

Dch honda of paramus provides great customer service. The process to purchase a vehicle was quick and painless. I would recommend this location to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the five-star review, Gabrielle! It's great to hear that our staff was able to provide you with quick service. We appreciate your loyalty to our dealership!

Alex was a great help . He took his time to explain...

Alex was a great help . He took his time to explain everything and convince us, since we were still exploring our options. Wonderful experience.....Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the five-star review, Miru! We're so happy Alex was able to assist you and make your experience a great one. We look forward to seeing you again in the future!

Alex Bernabe delivered my new vehicle during the pandemic...

Alex Bernabe delivered my new vehicle during the pandemic and made the process smooth. During a difficult time. He also returned with license plates when they arrived. He went above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate you taking the time to leave your feedback! We’re glad to know that Alex went above and beyond to assist you. We look forward to seeing you again in the future!

Thank u chong lee for making me feel completely...

Thank u chong lee for making me feel completely comfortable with my purchase I hope to do business with u again I love my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback regarding your experience! We're happy to hear Chong was able to assist you. Enjoy your new vehicle!