Reviews
Alex Bernabe was very professional in dealing with his...
Alex Bernabe was very professional in dealing with his client. He gives his time and effort 100%. He is very patient and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great five-star review. We're so happy to hear that Alex was able to assist you. We truly appreciate your kind words and look forward to working with you again in the future!
Very Helpful
I came in looking to replace a 2017 Honda CRV-EXL with a 2020 version. Alex Bernabe was my client advisor. He was quite helpful, and worked with his GM to get me a deal we could all live with. As it was already late in the day Alex was thoughtful enough to stay well past his hours and ensure everything was taken care of before I headed hone with my new car. They did very well especially considering we're in a pandemic. They had protective glass shields and wore masks for mutual protection. - Peter
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Peter! We're happy Alex went above and beyond to make your experience a great one. We hope you love driving around in your new CRV!
Honest, upfront, friendly and welcoming. Highly...
Honest, upfront, friendly and welcoming. Highly recommend! Purchase was seamless, no surprises. Very happy customer. Alex sales and Kelvin in finance were absolutely wonderful to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We're so happy you had a great experience working with our team. If we can assist you further with anything please do not hesitate to reach out!
Very helpful with getting my car leased for the amount I...
Very helpful with getting my car leased for the amount I could afford to pay every month. Professional and nice. Explained the car inside and out to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We're so happy to hear your experience with us was an excellent one. If you have any further questions please do not hesitate to reach out!
I went into Paramus Honda looking for a specific car...
I went into Paramus Honda looking for a specific car which I was able to drive off with. I’m extremely happy with the service and customer service provided by Alex and Carlos. They worked with me and I couldn’t be happier. An A+ effort and I will be only working with Alex going forward!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, we truly appreciate the kind words regarding your experience. We're happy Alex and Carlos provided you with excellent service and look forward to working with you again in the future!
Third Time With Honda
This is my third time leasing with Honda. All three times Hamad Deeb has been my salesman. I highly recommend Hamad, he will work to get you the best deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review, Dawn! We truly appreciate your loyalty to our dealership and look forward to working with you again in the future!
Third Time With DCH Honda
This is my third time going back to DCH Honda. I have had the same salesman Hamad Deeb each time. I highly recommend Hamad and DCH Paramus Honda. Everyone is nice and helpful. Hamad worked very hard to get me the best deal and process everything. in a timely manor.He called afew days later to make sure everything was okay with the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent five-star review, Dawn! We're so happy Hamad went above and beyond to provide you with exceptional service. We appreciate your loyalty to our dealership and hope to see you again soon!
DCH Paramus Honda is the place to buy or lease a car....
DCH Paramus Honda is the place to buy or lease a car. Because they have a sales staff David Kim who is one of top knowledgeable and warm hearted sales person in HONDA USA dealership across country. HONDA USA and DCH Paramus Honda should proud to have him as key staff member.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review, Daniel! We truly appreciate your kind words, especially about David and we look forward to working with you again in the future!
Second experience with DCH Honda even better than first!
Great experience! My least favorite thing is going to buy/lease a new vehicle but Hamad Deeb has definitely changed my mind about that. I have to thank Bill Sutera for selecting Hamad to take care of my lease options. If you are in the market for a Honda you must absolutely go to DCH-Paramus and insist on meeting with Hamad. You will drive away with more knowledge and a totally comfortable feeling with every question answered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent five-star review, Dee! We're so happy Hamad went above and beyond to provide you with exceptional service. We hope to see you again soon!
We would like to thank Freilly Francisco and Jerrod...
We would like to thank Freilly Francisco and Jerrod Hurley for all their assistance and professionalism shown us during our 2017 Honda CRV lease buyout. After a very poor experience trying to do the same thing at Route 23 Honda, Pompton Plains, NJ (our regular dealer) and after their Sales person made us wait multiple times while he "checked out" our questions, started to get annoyed as time went on, then when the final figures were provided we were surprised (and had to discover them ourselves) with additional charges for documentation (way over and above our contracted amount) and very high licensing fees (both he could not tell us why understandably), we left RT 23 Honda totally confused. My wife found DCH Paramus Honda on the Internet. We called the same day, had an appointment, came in, met with Freilly who answered all our questions, was very friendly, and really does know his stuff. Then in about and hour, we had the final numbers, my insurance company contacted, met with Jerrod, signed all the papers (even added Honda Care for four years and at a very fair price) temp plates were then put on the car, and in maybe two hours, we were done. And we TOTALLY knew what was happening and what to do next. Of course, to anyone reading this, please do your own due diligence, but after our experience, we highly recommend DCH Paramus Honda and if you can, ask for Freily Francisco and Jerrod Hurley, both also highly recommended. Thank you!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent five-star review! It's always a pleasure to hear about our staff going above and beyond for our customers. We're so happy Francisco and Jerrod were able to assist you and we look forward to seeing you again in the future. We hope you love driving around in your new Honda CRV!