Reviews
Great experience
Very helpful and professional. Highly recommend. He made sure to keep all surfaces cleaned during the coronavirus pandemic. Had all paperwork ready to go on our arrival. Thank you, Alex!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your five-star review! We are happy Alex was able to meet all your needs and make your experience a good one.
Highly recommended
I had the most pleasant leasing experience last week at DCH. I worked with Chong Lee who was super friendly, informative, patient and professional. I highly recommend asking for him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback, Mike! We are happy that Chong was able to provide you with amazing service. We look forward to seeing you again.
excellent experience from start to finish. They kept to...
excellent experience from start to finish. They kept to their word and everything worked out as promised! We expressed interest in getting in and out fast and they totally delivered. Alex responded so quickly to me all week prior to our appointment and had everything ready for us when we arrived. The finance department was also fast. Easily the best experience we've had at a dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent feedback! We are happy our team was able to go above and beyond and provide exceptional service. At our dealership, customer satisfaction is our top priority!
As always a wonderful experience. Alex Never...
As always a wonderful experience. Alex Never disappoints, he’s always a pleasure and professional. I always recommend him to friends and family and will continue to do so!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent feedback, Vanessa! We are happy Alex provided you with amazing service. We look forward to seeing you in the future!
You know when go to an event you usually only remember...
You know when go to an event you usually only remember one person well Alex my family will always remember you! Genuine soul thanks for all the hard work in getting me my first car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback, Amanda! We are happy Alex was able to go above and beyond to make your experience a good one. We hope to see you in the future!
Alex was very patient with me through my car shopping...
Alex was very patient with me through my car shopping experience. He got me the best deal possible for my baby civic that I fell in love with. Thank you Alex!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are happy Alex was able to assist you and make your experience a great one. Good luck with your new Civic!
Alex Bernabe was extremely helpful, knowledgeable, and...
Alex Bernabe was extremely helpful, knowledgeable, and professional. During the pandemic he went above and beyond and made the process as seamless as possible. I highly recommend him and the whole team! We had the pleasure of working with Georgia, Bill & Alex.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are happy our team was able to provide amazing service. At our dealership, customer satisfaction is our top priority!
My experience with DCH Paramus Honda it was great. They...
My experience with DCH Paramus Honda it was great. They took the time to go over everything with my new vehicle and explained all the safety features. They were truly helpful helpful accommodating group of people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! we are happy to hear our team was able to provide you with amazing service. We look forward to seeing you again in the future!
Best decision
I was in the need for a new lease and Chong Lee was the BEST! He was patient and so nice. He gave my family and I a great deal. John was also amazing with the finance process and very pleasing to deal with. Thank you for my new Civic!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent feedback, Erin! We are happy that Chong was able to assist you and make your experience a great one.
Decision made
Mr Wael Yunez is a true professional, understanding individual and an asset to this company. He smoothed out a rough start, understood and remained professional. He and Diego Cozar are are why I will be buying from this company.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We're happy to hear Wael and Deigo were able to provide you with excellent service. We look forward to seeing you again in the future!