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DCH Paramus Honda

(6,343 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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DCH Paramus staff was awesome. Diego CoZar, Mike Lee...

DCH Paramus staff was awesome. Diego CoZar, Mike Lee Shadi and Mix were knowledgeable and made it a pleasant experience. Everything went smoothly and quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We are happy to hear that you had a great experience with us thanks to Diego, Mike, Shadi, and our amazing team.

Very happy and impressed with the service at DCH Honda....

Very happy and impressed with the service at DCH Honda. Ramon Fana helped me, he was very knowledgeable and patient with me. Let me test drive a couple of vehicles until I found what I loved. He was very polite and understanding. I would recommend any one to go to him over at DCH Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback! We are happy to hear that Ramon went above and beyond to make your experience with us a great one.

Buying car from DCH Paramus

It's my second deal with DCH Paramus Honda and I'm fully satisfied again. Of course, as a buyer you have to be well prepared. This dealer makes everything possible to simplify buying process and make it quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the amazing feedback, Oleg! We are happy to hear that you had a great experience with us thanks to our amazing team.

Perfect experience

Very happy and impressed with the service at DCH Honda. Ramon Fana helped me, he was very knowledgeable and patient with me. Let me test drive a couple of vehicles until I found what I loved. He was very polite and understanding. I would recommend any one to go to him over at DCH Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the lovely review! We are happy to hear that you had a great experience with us thanks to Ramon and our awesome team.

Great Experience!

We had an excellent experience. Jennsy Diaz went above and beyond for us and got us approved for a brand new Pilot, and then Dee Mustafa in finance explained everything to us and answered all of our questions so we knew exactly what was going on in regard to the terms of our lease. I would recommend this dealership and these employees to anybody looking for a new or used Honda, We're very happy and will be returning next time we need a new car. This is actually our second purchase from this dealership, we are customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the great feedback! We are happy to hear that Jennsy and Dee helped make your experience with us a great one.

Jennsy Diaz was great

We had an excellent experience. Jennsy Diaz went above and beyond for us and got us approved for a brand new Pilot, and then Dee Mustafa in finance explained everything to us and answered all of our questions so we knew exactly what was going on in regard to the terms of our lease. I would recommend this dealership and these employees to anybody looking for a new or used Honda, We're very happy and will be returning next time we need a new car. This is actually our second purchase from this dealership, we are customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We are happy to hear that you had a great experience with us thanks to Jennsy and Dee. Enjoy your Pilot!

Excellent sales and customer service

Ramon Fana is an excellent sales consultant. He took time to listen to our needs and made every effort to make sure we walk out a satisfied customer with our ideal vehicle. Jordan is excellent in what she does. She is very patient when she explains and demonstrate all the operating features inside the vehicle. John Medrano from Honda Finance Dept is very pleasant and he is very diligent in processing our financial paperwork. I am happy with DCH Honda Paramus and will not hesitate to refer my friends to Ramon if they are in the market for a Honda. This is our second time purchasing a vehicle from DCH Honda Paramus. JKL Veloso

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the amazing feedback! We are happy to hear that Ramon, Jordan, John, and the rest of our team were able to make your experience with us a five-star one.

Great Service from A to Z

I did have a great service, and every person in there was helpful. I had a great experience thank you Sunil and Tarik for providing me the best service ever !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the amazing feedback! We are happy to hear that you had a great experience with us thanks to Sunil and Tarik.

Alex got us what we wanted

On a rainy Saturday at the end of January, Alex Bernabe went above and beyond to help us get the right lease for the right vehicle. He worked hard to find us the CR-V within our budget, took us for a test drive in the pouring rain (a real test of how a vehicle will handle), and took us through the process step-by-step so that at the end of a long afternoon, we drove off in our new vehicle as painlessly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing feedback! We are so happy to hear that Alex went above and beyond to make your experience with us a great one. Enjoy your new Honda!

DCH Paramus Honda is a great place to find the car for...

DCH Paramus Honda is a great place to find the car for your needs. I was very comfortable and very welcomed while I was there. However, they did an excellent job both Sales and Service departments. I would like to thanks to Sunil and Tarik for their advises, help and guidance, thank you guys for your perfect business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We are happy to hear that you had a great experience with us thanks to our team.