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DCH Paramus Honda

(6,343 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great Service and Beautiful, Professional dealership.

Very happy overall with the great service provided by super sales consultant Alex Bernabe. He was professional, engaging and he follow thru on his word. We (my mother and I are DCH costumers for over 20 yrs,) will be back for for our new Honda's in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing feedback! We are happy to hear you had a great experience with us thanks to Alex.

DCH Paramus Honda Customer focus

It was great experience and customer centric focus. My sales advisor katena Coleman was able to help in all needs and very customer focus. Manager was helpful in negotiations and give us great price..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for the amazing feedback! We are happy to hear that you had a great experience with us thanks to Katena.

Maria was very attentive. We have been buying cars from...

Maria was very attentive. We have been buying cars from her for over 15 years. She has been the best sales associate she can be. She treated us with the up most respect. We will never leave Honda because of her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback! We are happy to hear that you had a great experience with us thanks to Maria and our team.

Alex gave us an incredible deal in the quickest way...

Alex gave us an incredible deal in the quickest way possible! Ermis took the time to explain the details of new car and was super friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback! We are happy to hear that you had a great experience with us thanks to Alex and Ermis.

Best experience I had buying a car in years!

I was very impressed with the salesman I dealt with at Paramus Honda, his name was Ramon Fana. I was happy with the price I paid for my GMC pickup truck, well below the book value. I drove 3 hours in the pouring rain to pick this truck up. They were nice enough to have this truck fully detailed prior to me picking it up and pull it into a dry area for me to inspect. When my license plates arrived, Ramon was nice enough to express ship them to my house! I was looking for a vehicle for several months, this dealership stood out! They are very honest, very fair, and their new facility is amazing! I live in the Atlantic City area, it's truly a shame that I have to travel that far to find such a good deal and great customer service, but it sure was worth it! Anyone that is thinking of buying a Honda, or a certified pre-owned vehicle, should consider checking out this dealership! Ask for Ramon, he's a super great guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the amazing review! We are happy to hear that you had a great experience with us.

Great experience

Abel was great, knowledgeable, no pressure, understanding and good follow up. He went over everything line by line. Really worked with me so I could purchase car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the wonderful feedback! We are happy to hear that you had a five-star experience with us thanks to Abel and the rest of our team.

I was very impressed with the salesman I dealt with at...

I was very impressed with the salesman I dealt with at Paramus Honda, his name was Ramon Fana. I was happy with the price I paid for my GMC pickup truck, well below the book value. I drove 3 hours in the pouring rain to pick this truck up. They were nice enough to have this truck fully detailed prior to me picking it up and pull it into a dry area for me to inspect. When my license plates arrived, Ramon was nice enough to express ship them to my house! I was looking for a vehicle for several months, this dealership stood out! They are very honest, very fair, and their new facility is amazing! I live in the Atlantic City area, it's truly a shame that I have to travel that far to find such a good deal and great customer service, but it sure was worth it! Anyone that is thinking of buying a Honda, or a certified pre-owned vehicle, should consider checking out this dealership! Ask for Ramon, he's a super great guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing feedback! We are happy to hear that Ramon went above and beyond to help make your experience with us a positive one.

We had a great experience Honda in Paramus and working...

We had a great experience Honda in Paramus and working with Ramon Fana. He has done everything that has made us have a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We are happy to hear that Ramon was helpful and went above and beyond to make your experience with us a fantastic one.

This dealership is very attentive to your wants and...

This dealership is very attentive to your wants and needs. Manny helped me a lot in my search for my car. He made everything as easy as possible for me and listened to everything I told him. He makes you enjoy the time that you spend being there. Extremely funny and very down to earth. When you go for your car go to Manny! Tarik helped me with understanding my car when I got it he’s a great help as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback! We are happy to hear that you had a great experience with us thanks to Manny and our team.

Comfortable purchase

I met Alex as I entered the dealership. I was impressed with his casual demeanor. He was never at a loss for words. I guess I would say he has “the gift of gab” in a good way. Never an awkward moment while we chatted about the vehicles Honda offers. I should mention that we were together for about four or five hours! With excellent communication skills, Alex was able to explain all the aspects of the car and the purchasing process. The finance person, Carlos, was very pleasant to work with as well. I didn’t have to spend much time in his office because a lot of the paper wrk was done behind the scene. All in all, it was very good experience. Allan Wadsworth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, Allan! We are happy to hear that you had a positive experience with us thanks to Alex, Carlos, and the rest of our team.