Reviews
no negotiations.
Staff and sales person are friendly until i asked for price match. He is sarcastic and try to give us hard time and once we started negotiate.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us. We are sorry to hear that your visit with our team did not meet our five-star standard. If you would like to discuss your visit in further detail with one of our team members, please give us a call at (201) 426-4676 at your convenience.
New Accord Purchase
Got an online quote made an appointment and met with Katana Coleman who answered all questions before and after a test drive and with out any pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We appreciate your positive feedback and we hope to see you again in the near future.
Professional trustworthy , helpful courteous staff...
Professional trustworthy , helpful courteous staff specially Alex Bernabe . Fast hassle free patient, answered my questions thoroughly , my car was all set to go when I got to dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating! We appreciate your positive feedback and we hope to see you again in the near future.
Good dealer with good people. Franklin Garcia is a godd...
Good dealer with good people. Franklin Garcia is a godd sales consultant, when you get there ask for him. He gonna help you very well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-star rating! We appreciate your positive feedback and we hope to see you again in the near future.
Thorough and great customer service
My first time to a dealership left me with a bad taste, feeling stressed and frustrated, and overall suspicious of all dealerships and sales people. I won’t say I don’t still naturally get suspicious, but my experience with DCH Paramus was the very opposite of those feelings I left with from my first experience at a car dealership. Everyone at DCH Paramus was very polite. Paul and Kamal were very helpful, patient, thorough, and swift of the process and helping me get a deal I was comfortable with. Mix, who showed me all the features of the car, was also very patient and thorough. Even when I felt I needed to do things quickly, they kindly reassured me and did not rush me, which meant gold to me. Ultimately, I am glad I was able to find a deal without sacrificing quality. I would definitely recommend DCH Paramus and Paul/Kamal if anyone is looking to lease/buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We appreciate your positive feedback and we hope to see you again soon.
Great Experience!
I had been searching for a new lease. I had been to other dealers and could not get the sales person to help me get the deal I wanted. I walked into DCH Paramus and was met at the door by Diego Cozar. From the first handshake to the congratulatory one for purchasing a new car Diego made the car buying experience comfortable and easy. I would recommend DCH Paramus and especially Diego to anyone looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We appreciate your positive feedback and we hope to see you again in the near future,
My visit was great. Everyone was so helpful even the...
My visit was great. Everyone was so helpful even the customer I spoke to that were purchasing just like myself. For this to be a dealership, it wasn’t overheating or pushy sales people at all. More of a fast pace but cool atmosphere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time o share your positive experience with us! We appreciate your feedback and we hope to see you again in the near future.
Good dealer with good vehicles
It's a good dealer with good sales consultant. When you get there ask for Franklin Garcia, he gonna give you a greatfull experience purchasing so far!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the five-star rating, Franklin! We appreciate your positive feedback and we hope to see you again in the near future.
Honda
Fast and courteous service. No pressure nor insensitivity from sales. Everyone in each department seem to work together and hand to hand to make the process better for the customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We appreciate your positive feedback and we hope to see you again in the near future.
Positive Experience
My experience with this dealership was positive. I was able to purchase and receive my new car easily without any issues. The entire process was smooth sailing for me.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We appreciate your positive feedback and we hope to see you again in the near future.