Skip to main content

DCH Paramus Honda

(6,365 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,365 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Exceptional

The service and professionalism of all the staff was far and beyond. The facility was comfortable and inviting. I would recommend this dealership. Thumbs up 👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

Great experience!

Third vehicle from DCHPH & will most defiantly will be going back when it is time for the 4th! I am grateful to have worked with such a great team - Jenssy, Dee & Brianna!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that Jenssy, Dee and Brianna provided you with such excellent assistance. We hope to see you again!

Happy

I am happy for the eight times with this dealership, sales people,service people and financial people do their best offert to satisfy the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

Exceptional Experience

My wife & I have been dealing with DCH Paramus Honda for almost 20 years and will go nowhere else. We were lucky to to meet Kadir Karagoz our salesman on our first visit, and have dealt with him ever since. He efficient, friendly, professional and knowledgeable. And we TRUST him and the dealership completely. Truly no-hassle, and they bring joy to buying a car as it should be! On 8/23/19 we needed to buy a replacement car very quickly due to unusual circumstances. From a 10:30am handshake, to driving off the lot at 3:00pm with a brand new vehicle ... it was painless and fun!. Kadir is a gem of a salesman, and an exceptional human being who sets the bar as high as it can go. Kadir, we can't thank you enough for your caring soul and compassionate nature. Big kudos to all the other DCH Team Members who made the magic happen: Kelvin Rodriguez (Finance Manager), Natasha Nedd (Service Advisor), and Chelsea H (vehicle delivery team). Car Dealerships in general don't enjoy a favorable reputation for many well-known reasons. If you want a dealership that is truly the EXCEPTION, then we can't recommend DCH Paramus Honda to you enough. They truly operate as a seamlessly integrated Team during our past 20 years with them, but on this particular occasion they went above and beyond in all respects to make our "emergency" purchase as painless, efficient, and cost-effective as humanly possible. Most dealerships expect your loyalty, but DCH Paramus Honda earns it every day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! It is a pleasure to know that Kadir, Kelvin, Natasha, Nedd and Chelsea all provided you and your wife with such excellent assistance. We appreciate your loyalty and we hope to see you again!

Alex bernabe

We give Alex bernabe the highest rating possible. He is extremely efficient and knowledgeable. Get all our cars from him. Would recommend him highly to anyone who needs a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are happy to hear that you had a wonderful experience while visiting us!

Wonderful Experience

I have a great experience at this Honda Dealer. Everything was straight to the point with no games, exactly how I like it. Everybody is friendly. I HIGHLY RECOMMEND THIS DEALERSHIP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Fast acting and compromised

I've been dealing with Mr. Kadir more than 6 years this is my 3rd car. I'm so happy with the price and deals I received from him. Always recommend him. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Great Experience with sales only

I have had mixed experiences with this dealership. Today I purchased my second car from them. Harold was my sales associate and couldn’t have been better. He was phenomenal, knowledgeable, and perfect. I’d also like to specifically mention Georgia at the front desk. She was attentive and remembered me, my name, and the car I was interested in. Phenomenal. My issues arise with picking up the car. The car was dirty with spots all over, glue, and greasy. When I pointed it out, I was given excuses and had to fight to get them to clean it. (I compared it to the other cars nearby waiting for pickup and how pristine they were. They took it back to clean it. It came back even worse and I had to get them to clean it a second time. The manager was very apologetic and made sure to see the problem through and get us the car cleaned. We got it cleaned and no further issues so far. They were on track for a good review, but the fact they made excuses, it took them 3 tries to give me my car, and my prior experiences with their service department. 2 stars is fair. (Long story short for the service department, I went to get an oil change and had 2 service techs nastily tell off a female coworker and call her sweetie and uncomfortable terms. Bruce Laga the service manager as yet to return my call or reach out). Overall avoid this dealership for service, it’s good for sales, go to mahwah for service. (If it didn’t take 3 tries to get a clean car they would have gotten 4 stars)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with your feedback. We are happy to hear that you had such a positive sales experience at our dealership, however, we are sorry to hear that your service experience was not up to our five-star standard. Please give us a call when you have a moment of time, we would like to further discuss the situation. (201) 426-4676

Excellent Customer Service

Matt worked out a great deal for us when returning our lease of our Honda HRV and getting us into a CRV. Alex, who we got our first Honda with 3 years ago, was as always friendly and helpful in making sure all of our paperwork was ready to go and sign off on upon our arrival. (We were going to have our toddler with us and explained that we needed to make the process as quick as possible and it was!) John, in finance, was also friendly and easy to work with. Thank you all for making this experience so pleasant. We love our new CRV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Excelente servicio. El Staff súper amable y buena ayuda al c

Les recomiendo a todo mis familiares y amigos que cuando vayan a comprar un carro, vayan a DCH excelente servicio, todo el staff súper amable y siempre buscan la forma de ayudar al cliente

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.