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DCH Paramus Honda

(6,317 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Welcoming and great deal

The salesman knew what customer was looking for and very deep knowledge on the new technology options on each car. I was very happy to know all the options so I could make a right choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a positive experience while visiting us! We thank you for the feedback and hope to see you again soon!

Sales

Jovany Balarezo, our salesman was wonderful. He explained everything in detail, and took care of everything for us. I would definitely recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review, Vickie! We are glad to hear that Jovany was wonderful, taking his time in explaining everything you needed to know about the vehicle. We hope to see you again soon.

Sensational

Experienced and great customer service. Impeccable. The expertise was amazing! Couldn't ask for anything else. I manage to always come to DCH Paramus Honda for all my auto' s. I wouldnt think of going anywhere else because of the amazing customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review, Nicholas! We are glad to hear that our team was helpful throughout your visit, making this an impeccable experience! We thank you for your feedback and look forward to seeing you again!

Adolfo

Came in looking for a used car with my dad, Adolfo showed me other options and eventually turned me on to a 2019 Honda Fit. Smooth process and good guy. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! It is a pleasure to hear that Adolfo was helpful in finding you a 2019 Honda FIT! We hope you love it, see you soon!

Best dealership ever!

Great experience. VERY HELPFUL STAFF. I had a prosise goal in what I wanted and what i wanted to pay and they really met my expectations AND SOME. DCH PARAMUS HONDA never let's me down thanks wael and my sales man ray crespo. I left that place a very happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Ana, thank you for the five-star rating! We are glad to hear that Wael and Ray were helpful throughout your visit. We thank you for your business and hope to see you again soon!

Came in to look and left driving.

Today was my first time buying a car and I was at the dealer just to drop off my brother in law. I was just looking around the showroom and Adolfo Marte approached me and made small talk and he somehow made me want to lease a Honda HRV when I was really thinking of leasing the Toyota CHR. When he mentioned the all wheel drive it I was sold. This was great customer service and sales ethics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We are glad to hear that Adolfo was helpful throughout your visit, providing knowledge on the difference between two vehicles! We thank you for your kind feedback and hope to see you soon.

Great salesman!

Juan Reynoso is a great guy! He worked hard to get us what we wanted. We would definitely recommend him to others and go back to him ourselves for any additional cars. Great experience. Rob in service had a lot of patience explaining everything to us. We appreciated that. And John in finance is very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that Juan was able to find you the perfect vehicle that was exactly what you were looking for! We thank you for your business and hope to see you soon!

Great customer service

Today on June 1st I came into the Honda dealership with a friend on rt 4 in Paramus, nj and I have to say Adolfo Marte gave us great customer service. He definitely put time into finding the deal that I was looking for. My friend and I were referred here and I would definitely refer a friend here. Thank you Paramus Honda and adolfo marte I highly appreciate your customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review, Gerrick! It is a pleasure to hear that Adolfo was helpful throughout your visit. We thank you for choosing DCH and providing us a great recommendation. We hope to see you soon!

Excellent

The service was amazing; very professional, understandable, and very friendly. Mr. Harold was very patient with was. I’ll highly recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that our team was professional, understanding and friendly throughout your visit. We thank you for your business and hope to see you soon!

Great experience

Worked with David, Kim. Advised and helped me a lot so I was able to get perfect car which fit to our family’s need and life style. Process was easy and quick with all prospective. Amazing experiences. Also Brianna went over personalized setting with me and helped a lot to start with new car. I definity recommend Paramus Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that David was helpful in finding you a new vehicle for your family! We thank you for your feedback and look forward to seeing you again!