Reviews
Awesome 👏🏻
I am very pleased and happy for my daughter who bought her new car and have the wonderful experience to work through the process with a very professional sale person as is Mrs María Alcántara. Thank you very much for your patience and kindness. Regards, Yolanda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yolanda, thank you for taking the time to share your five-star experience. We are happy to hear that your daughter had a great experience while shopping for a new vehicle! We look forward to serving you and your daughter again!
Great Experience
Alex Bernabe is a True Professional and Seasoned Sales consultant. My Experience was seamless. I love my 2019 Honda Civic Si ! Its a blast to drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that Alex was professional and knowledgable throughout your visit. Congratulations on your New 2019 Honda Civic Si. We thank you for your business and look forward to seeing you again!
New car after 17 years
After owning my 2002 Honda Civic for 17 years it was time to purchase a new Honda. I was very nervous, but Alex calmed my fears and assisted me with finding the perfect new car. He was awesome, very knowledgeable,explained the different car packages, great customer service. I couldn't of asked for a better experience. The gentleman in the finance dept Dee Mustafa was great as well. Also, the young lady Chelsea who helped with explaining the cars electronic system was very patient and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first car lease
Manny is an outstanding sales rep! He is always so helpful and made my first car lease a very easy process! I would highly recommend him to anyone looking to shop for a car, he always does an incredible job and is a pleasure to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review! We are glad to hear that your first leasing experience went smooth and simple! We thank you for your business and hope to see you again soon!
Fantastic experience. Dennis Estrada is an asset.
Dennis Estrada, the sales person who helped us purchase the vehicle went out of his way to make us feel comfortable. He even picked me up knowing that I no longer had a car to get to the dealership so that I could drive away the automobile I had purchased. He is a true asset to the team. The gentleman in customer service who helped me with all the gadgets and applications of my purchase was also very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best buy option
Vine a DCH Paramus Honda y estaba perdido porque no sabia cual era la oficina de ventas y el Sr. Adolfo Marte me vio y amablemente me preguntó que estaba buscando, en lo que caminabamos y hablabamos le explicaba mi situación de credito ya que tengo muy poco tiempo viviendo en el pais y mi credito no tenía absolutamente nada y el amable y cordialmente me explicó todo, de hecho yo solamente vine a investigar para tener una idea ya que sabia que no tenía credito y termine saliendo con un Toyota 2015, poco interes y bajo pago mensual con poco downpayment. Estoy mas que encantado, muchas gracias al Sr. Adolfo Marte de DCH Paramus Honda por ayudarme. No encontraré mejor oferta que esta en ningún lugar! Esta es mi casa desde hoy hasta siempre.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first car lease
Manny is an outstanding sales rep! He is always so helpful and made my first car lease a very easy process! I would highly recommend him to anyone looking to shop for a car, he always does an incredible job and is a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect
Amazing very informative and professional I love my new car it’s perfect for me thanks to DCH I will definitely be recommending DCH to all my friends and coworkers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealer ever!
Working with Mr. Marte was undoubtedly a pleasant experience. He was able to give us a more than fair deal on a Honda Civic SI. Very respectful individual and honest salesman; I would definitely recommend Honda Paramus after my visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five-star experience! We are glad to hear that Adolfo was helpful and pleasant upon your visit, assisting you with a great deal on a New Honda Civic SI. We hope to see you again soon!
Operator
So I called this AM to speak to an operator. She was rude and disgusting even got loud on the phone. Didn’t even get her name before she cut me off and transferred me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback, although we are saddened to hear it. We take customer service very seriously. Please contact me so that I can review your call and get to the bottom of it. Thank you. Jason 201-351-2669