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DCH Paramus Honda

(6,377 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Awesome 👏🏻

I am very pleased and happy for my daughter who bought her new car and have the wonderful experience to work through the process with a very professional sale person as is Mrs María Alcántara. Thank you very much for your patience and kindness. Regards, Yolanda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Yolanda, thank you for taking the time to share your five-star experience. We are happy to hear that your daughter had a great experience while shopping for a new vehicle! We look forward to serving you and your daughter again!

Great Experience

Alex Bernabe is a True Professional and Seasoned Sales consultant. My Experience was seamless. I love my 2019 Honda Civic Si ! Its a blast to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that Alex was professional and knowledgable throughout your visit. Congratulations on your New 2019 Honda Civic Si. We thank you for your business and look forward to seeing you again!

New car after 17 years

After owning my 2002 Honda Civic for 17 years it was time to purchase a new Honda. I was very nervous, but Alex calmed my fears and assisted me with finding the perfect new car. He was awesome, very knowledgeable,explained the different car packages, great customer service. I couldn't of asked for a better experience. The gentleman in the finance dept Dee Mustafa was great as well. Also, the young lady Chelsea who helped with explaining the cars electronic system was very patient and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My first car lease

Manny is an outstanding sales rep! He is always so helpful and made my first car lease a very easy process! I would highly recommend him to anyone looking to shop for a car, he always does an incredible job and is a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review! We are glad to hear that your first leasing experience went smooth and simple! We thank you for your business and hope to see you again soon!

Fantastic experience. Dennis Estrada is an asset.

Dennis Estrada, the sales person who helped us purchase the vehicle went out of his way to make us feel comfortable. He even picked me up knowing that I no longer had a car to get to the dealership so that I could drive away the automobile I had purchased. He is a true asset to the team. The gentleman in customer service who helped me with all the gadgets and applications of my purchase was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best buy option

Vine a DCH Paramus Honda y estaba perdido porque no sabia cual era la oficina de ventas y el Sr. Adolfo Marte me vio y amablemente me preguntó que estaba buscando, en lo que caminabamos y hablabamos le explicaba mi situación de credito ya que tengo muy poco tiempo viviendo en el pais y mi credito no tenía absolutamente nada y el amable y cordialmente me explicó todo, de hecho yo solamente vine a investigar para tener una idea ya que sabia que no tenía credito y termine saliendo con un Toyota 2015, poco interes y bajo pago mensual con poco downpayment. Estoy mas que encantado, muchas gracias al Sr. Adolfo Marte de DCH Paramus Honda por ayudarme. No encontraré mejor oferta que esta en ningún lugar! Esta es mi casa desde hoy hasta siempre.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My first car lease

Manny is an outstanding sales rep! He is always so helpful and made my first car lease a very easy process! I would highly recommend him to anyone looking to shop for a car, he always does an incredible job and is a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect

Amazing very informative and professional I love my new car it’s perfect for me thanks to DCH I will definitely be recommending DCH to all my friends and coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealer ever!

Working with Mr. Marte was undoubtedly a pleasant experience. He was able to give us a more than fair deal on a Honda Civic SI. Very respectful individual and honest salesman; I would definitely recommend Honda Paramus after my visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are glad to hear that Adolfo was helpful and pleasant upon your visit, assisting you with a great deal on a New Honda Civic SI. We hope to see you again soon!

Operator

So I called this AM to speak to an operator. She was rude and disgusting even got loud on the phone. Didn’t even get her name before she cut me off and transferred me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the feedback, although we are saddened to hear it. We take customer service very seriously. Please contact me so that I can review your call and get to the bottom of it. Thank you. Jason 201-351-2669