DCH Paramus Honda

My experience at DCH Paramus was excelent thanks to Adolfo Marte my sales rep. Adolfo went above and beyond . He was extremely helpful, courteous and more importantly patient with me. He provided me with the best service and helped me get best rates . I would definitely recommend DCH and especially Adolfo

I just wanted to take a moment to thank you and to let you know what a great experience this was. We were somewhat anxious and skeptical regarding the sudden and abrupt increase in the VW lease position. They went insane with 2019 lease prices leaving us in the cold. They are thousands more than in 2016. We thought we had a comfortable relationship with VW and our dealer Trend Motors, but now we had to research and find a new brand and dealer. I approached you for help as a neighborhood dealer and it was great right off the bat. Matt took great care of us and made sure we were also supported by a great team. He also went above the call of duty by helping to arrange the lease returns of our expiring VWs thereby saving us from having to ferry them all the way out to Trend Motors. The lease drop-off and delivery and F&I process was seamless and stress-free. With so many other dealers in our 35+ year leasing experience where the process was downright painful, this was refreshing and silky smooth. Matt was professional and a gentleman. His quotes were spot-on and he was very flexible and open to ideas about varying price solutions. He understood that in these digital e-commerce times, not all customers need or want to come to the showroom until the delivery. Whereas Matt was willing 100% to do everything via email and phone, other dealers are still stuck in the last century and mandating that it all had to be done at their showrooms. This was the only Honda dealership willing to do it remotely. Our time is too valuable to waste time in a dealership and Matt completely understood and respected that. The rest of the team also were very professional and classy. It's tough to teach class but they all had it. At delivery time, your new showroom and delivery facilities were clean, spacious, modern, professional, and inviting. We expect the new service and parts area will follow suit. All this was VERY RARE these days and greatly and sincerely appreciated. Too many dealers even in these times just don't understand or get it. We are very happy we found you and you're right next door. All that and geographically perfect, too! We are very happy to be part of the DCH Paramus Honda family and look forward to possibly our 3rd Honda in October. In addition, they had the best inventory and selection of Civic Hatchback Sport Touring CVT BY FAR. Some others didn't have any and had no plans of getting any. We leased two cars on this occasion and they were complete, 100% true sign and drives with absolute zero out of pocket at the write-up, signing, delivery, and when the plates arrived. They even came and waited to pick us up when we dropped off our VW lease returns. I had my previous Honda Crosstour, Pilot, and Fit serviced here and it was always top-notch. EXCEPTIONAL and OUTSTANDING (and I rarely offer those ratings).

I deeply enjoyed working with Mohammad. Went above and beyond for me and I left extremely satisfied following my car lease. Thank you Mohammad! He truly cares about the customers and from the beginning we worked through obstacles in which Mo showed exceptional patience and a cunning motivation to help me get my car. That is why today as I write this review I am happier than ever.

This was my 2nd time leasing a vehicle from DCH Honda and Alex was my salesman both times. Alex was very knowledgeable, responsive to my questions and concerns and very helpful is assisting us in leasing my vehicle. I would highly recommend you seeing Alex when you go to lease or buy a vehicle at DCH Paramus Honda.

Hi, this place is hopping! I did not like waiting for a sales rep for more than an hour and then we bought a model we didn't intend to - classic bait and switch.. However, our sales rep, Alex, worked hard to get the price down to our satisfaction and we paid a fair price. Just beware of steep document/clerical fees that are unspoken add-ons and is completely profit for the dealership.

The location was great. Very clean and felt comfortable. The sales representative was very helpful in showing my wife and I what was available. They work with us in what we were looking for.

I leased a 2019 Honda CRV-LX from Alex Bernabe at the DCH Paramus Honda. Alex was knowledgeable and helpful in assisting us in leasing our vehicle.

Maria Alcantara made the whole process of ending my old lease and completing the new one a very easy experience. She proved to be knowledgeable about the new car and how we can make the deal possible. This my fifth Accord and would seek Maria's professional assistance for my sixth. Joe Abbadessa

My guy Alexis at Dch Paramus Honda had great customer service and really knew how to help me out and to stay in my budget

Thanks to Ramon Fana for making our car buying experience quick and easy. Ramon is very knowledgeable, professional and an overall great salesman. I would highly recommend him.