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DCH Paramus Honda

(6,384 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Exellent

I came here with my husband to buy a car, Adolfo Marte received us well, attend to us, he is very professional, he did a perfect job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Charity, thank you for the five-star rating! It is a pleasure to hear that Adolfo treated you and your husband with professionalism and care. We appreciate your feedback and hope to see you again!

Best dealership experience in NJ!

The staff at DCH is amazing, knowledgeable and always have your best interest in mind. You do not feel the sales preasure, the finance department do not waste your time. Am on my 2nd vehicle from them now and the 2nd one took a little over 3 hours to close without any previous arrangements made. Amazing. Plus, There is no feeling like owing a car which has zero issues for 5 years or so. Zero engine light ir any of that other nonsense.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that our staff was amazing and knowledgeable during your visit! We truly appreciate your loyalty to our dealership and hope to service you for many years to come!

Amazing Experience

I purchased my car from DCH Paramus I. Paramus, NJ. The staff was knowledgeable, friendly, and the service was excellent! I would recommend this dealership to any of my friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star feedback! We are glad to hear that our staff was knowledgable, friendly and provided you with excellent service! We appreciate your business and look forward to seeing you again!

Great service

Thank you for a fast and professional service! Jenssy was very helpful and informative. Took time explaining the car features and make sure the car was ready for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Meyerlin, thank you for the five-star review. We are glad to hear that Jennsy was helpful and took care of you explaining the features of your new vehicle!

Great Customer Service w/ Alex Bernabe

I gave this review because, this is a fantastic place, great customer service. Alex was attentive and most importantly to me, very responsive to all my questions and concerns. I thank Alex & CJ attitude and honesty motivated my daughter and I so much that we finally lease our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Molly, thank you for the excellent feedback! We are happy to hear that Alex was attentive and responsive to all your questions and concerns during your visit. We truly appreciate the feedback that Alex and CJ were positive in helping you and your daughter lease a new Honda! We look forward to working with you again in the future!

Easy and pleasant experience

Went in on March 2019 to sell my 2005 Accord. Abel Fermin was very helpful and my overall experience was very positive and simple. The dealership is also very nice. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Alex, thank you for the five-star feedback! We are happy to know that Abel was helpful and positive in assisting you with the trade of your 2005 Accord. We look forward to doing business with you again in the future!

perfect sales person

DAVID KIM IS PERFECT SALES PERSON AND AM TOTALLY SATISFY THE SERVICE HE PROVIDED. AND HIS DETAIL EXPLANATION IS GREAT. I WILL STOP BY AGAIN FOR NEXT CAR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Max, thank you for the five-star experience! It is a pleasure to hear that David was helpful in the service he provided you! We look forward to serving you again in the future!

Feeling Valued

Car shopping in general can be both a negative and challenging experience. Fortunately, my experience at DCH Paramus Honda was a positive one! It started with a warm welcome at the greeters desk by a kind woman (I forgot to get her name). She introduced me to my sales consultant, Jenssy Diaz. Mr. Diaz was really receptive in helping me find a vehicle that would meet my daily demands as "a professional woman on the go." He was patient, cooperative, helpful and humorous. Mr. Diaz took great care of me throughout the whole process (I really appreciated that). Then came the sales manager, Mr. Chong Lee who came to greet me. I really appreciated the fact that he came out of his office and sat down with me as we negotiated an offer that was fair. I can't forget to mention Govaia Larcher, the business manager. Govaia was very kind, patient and respectful. He really worked hard to get me an acceptable rate and explained all of the documents to me clearly. Overall, my experience at DCH Paramus was a wonderful experience! I truly felt valued as a customer! I love my 2016 Honda Civic! Thank you! Thank you! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tanya, thank you for sharing your five-star rating! It is a pleasure to hear that Jenssy provided you with a wonderful experience from start to finish. We are glad that Govaia and Chong were equally as helpful during your visit, working to get you the best rate! We appreciate your business and hope to see you again in the future!

Best car leasing experience with Adolfo

I came to DCH and I was taken care of by Adolfo Marte. He was extremely helpful and helped me to get the best car for myself and my family. He explained, very clearly, the different options and worked within my budget. Adolfo made leasing a car a pleasant experience. Thanks Adolfo and DCH Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jessie, we appreciate your five-star feedback! We are glad to hear that Adolfo was helpful in finding the best car for you and your family! It is a pleasure to know that he was communicative, and worked with your budget! We hope to work with you again in the future.

Muy buen servicio

Mi suegra le compró un carro al señor Adolfo y quedó súper complacida por eso vine a verlo a él nos atendió excelentemente les recomiendo visitar y hablar con Adolfo muchas gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gracias por la revisión de cinco estrellas. Nos complace saber que Adolfo le brindó a su suegra una gran experiencia. ¡Apreciamos su negocio y esperamos volver a verlo en el futuro!